East Bay BMW

Service dept is friendly, attentive and waiting area is comfortable. Appreciate their diligence. Technology to update you on car issues with video explanation is stellar. comfortable. Appreciate their diligence. Technology to update you on car issues with video explanation is stellar. More

Very smooth experience, felt I got a fair deal and the support and commitment to excellence was exceptional. support and commitment to excellence was exceptional. More

I had a fantastic experience with Jason. He was knowledgeable, patient, and attentive. He went above and beyond to make our experience a great one! He was knowledgeable, patient, and attentive. He went above and beyond to make our experience a great one! More

My service advisor, Bruce Wong, is incredibly knowledgeable, attentive, and thorough in explaining the details of the work being performed. The staff at East Bay BMW are always friendly and profe knowledgeable, attentive, and thorough in explaining the details of the work being performed. The staff at East Bay BMW are always friendly and professional. Highly recommend their services! More

Daryll Farillas and Jeremy were very helpful and knowledgeable. They answered all my questions. Thanks knowledgeable. They answered all my questions. Thanks More

Offers easy book online appointments, I was greeted right away by Wayne who was very friendly and helpful. Daniel was was great, explained all services to be completed, he was very communicative and offered away by Wayne who was very friendly and helpful. Daniel was was great, explained all services to be completed, he was very communicative and offered to call a Lyft round trip for me. They made the experience as easy as possible. I have been using this dealership for several years and I can see how they have worked to improve the customer service. More

The service advisor, Bruce Wong, is knowledgeable. The staffs are friendly and professional. Highly recommend East Bay BMW. The staffs are friendly and professional. Highly recommend East Bay BMW. More

Nice people, easy to work with. Flexible. Provide amble amount of options, and variety of selections Flexible. Provide amble amount of options, and variety of selections More

Great service, great accommodations (loaner cars), detailed analysis of work needing to be done, great video based feedback and assessments, and timely updates. Love this location and its staff! I hav detailed analysis of work needing to be done, great video based feedback and assessments, and timely updates. Love this location and its staff! I have been purchasing my cars and servicing my vehicles here for years. BEN SIMPSON is my Service Advisor! Thank you! More

They listened to my needs and very friendly and knowledgeable about the vehicles. Highly recommend this Dealership. knowledgeable about the vehicles. Highly recommend this Dealership. More