East Bay BMW
Pleasanton, CA
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I love this dealership! I always have the best service here. Our advisor Everardo was really helpful and understood our needs regarding our loner vehicle. Thanks again! I always have the best service here. Our advisor Everardo was really helpful and understood our needs regarding our loner vehicle. Thanks again! More
I had an amazing experience with my Service Advisor Kier Custodio - he communicated well, answered all my question and worked around my schedule to get me in and out of the dealer. I would highly recommen Custodio - he communicated well, answered all my question and worked around my schedule to get me in and out of the dealer. I would highly recommend working with Kier for your BMW service. More
Great service. Was helpful throughout the process of purchase right from test drive till relieving the car from their dealership. Zareen was helpful and she seemed Was helpful throughout the process of purchase right from test drive till relieving the car from their dealership. Zareen was helpful and she seemed to know the car well. She helped in providing discounts on our car purchase as well. She did not pressurize us much that we typically see in car sales. More
I stopped by to get my tire pressure adjusted late in the evening, well after the service center had closed. I spotted Jose Jimenez and asked if he could help. Even though he was just about to head home, he evening, well after the service center had closed. I spotted Jose Jimenez and asked if he could help. Even though he was just about to head home, he paused without hesitation to check and adjust my tire pressure, making sure everything was safe and ready for my long drive. What outstanding service! Huge thanks to Jose Jimenez for going above and beyond with such fantastic customer support! More
Had another great experience coming in for a service, east bay bmw never fails to provide excellent service! Wayne assisted me once again for servicing and my experience was nothing short of perfection. east bay bmw never fails to provide excellent service! Wayne assisted me once again for servicing and my experience was nothing short of perfection. His passion for making an exceptional customer experience assured me my car was in good hands and lifted my spirit for the day! Another great experience here at BMW east bay! More