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East Bay BMW

Pleasanton, CA

4.9
716 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 716 reviews

March 08, 2025

Daryll Farillas did an amazing job helping me navigate and learn all the functions on my X3. He was very helpful and courteous. More

by tednkaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryll Farillas
Mar 12, 2025 -

East Bay BMW responded

If you have any further questions, please don't hesitate to reach out!

March 08, 2025

Kay Hashemi was incredibly helpful and knowledgeable, making the entire car buying process smooth and stress-free. He listened carefully to my needs and found the perfect vehicle within my budget, going More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamron
Mar 12, 2025 -

East Bay BMW responded

Nicole, thanks for your praise and kind comments about our team.

March 07, 2025

I love the video review of my car and being able to commnicate by text is great. More

by cary1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Walker, Joshua Presinal
Mar 12, 2025 -

East Bay BMW responded

Cary1029, we are glad we could help!

March 07, 2025

You take good care of my car( and me)! !!!! I really like seeing the video/ tech. report!!!!! ty: J.B. my advisor. More

by vonschopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Brightenstein
Mar 12, 2025 -

East Bay BMW responded

Hi Vonschopp, thank you for taking the time to leave a review for us at East Bay BMW. We're happy we could meet your expectations!

March 07, 2025

Great timely service by professional people! Service writer was courteous and very knowledgeable about all service items! More

by Dzavattero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezequiel Henriquez
Mar 12, 2025 -

East Bay BMW responded

Dzavattero, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

March 06, 2025

An exceptional dealership that is exemplified by the amazing service afforded to me by Anthony D'Amore - he was pleasant, very helpful and had my service done in a jiff! More

by Ismail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony D'Amore
Mar 12, 2025 -

East Bay BMW responded

Ismail, your wonderful feedback and rating mean a lot to us.

March 06, 2025

I had a great experience with my service at Easy Bay BMW. My advisor Kier kept me updated throughout. A breeze from drop off to pickup. My car was purchased here since new in 2014. Still gets serviced here t More

by jesuratos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Mar 11, 2025 -

East Bay BMW responded

Hello Jesuratos, thank you; we appreciate your feedback!

March 06, 2025

Diana Diaz is an excellent sale agent she help me and give me the best deals. I appreciate thank you so much More

by Cristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Diaz
Mar 11, 2025 -

East Bay BMW responded

Cristi, we really appreciate your feedback!

March 01, 2025

We’ve had some issues with the location as a whole. However, we keep going back because Kier Custodio goes above and beyond with his level of customer service and knowledge. He always follows through More

by cherylalv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Mar 04, 2025 -

East Bay BMW responded

Cherylalv, thank you for your kind words and this wonderful review!

February 28, 2025

Took my car in for service. Alex was super helpful! Much appreciated, thank you again! More

by N J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Nocon
Mar 02, 2025 -

East Bay BMW responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

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