East Bay BMW

Easier than All Previous Car Buying Experiences Generally a VERY positive experience. Sales rep was fantastic! Knowledgeable. Helpful. Thorough. Patient. Finance person was new. It took 2 return Generally a VERY positive experience. Sales rep was fantastic! Knowledgeable. Helpful. Thorough. Patient. Finance person was new. It took 2 return trips to get it all right. I rated quality of work high below because I’ve used them many times to service my previous vehicle. I did have one very rough service experience but they saw the issues and handled them appropriately. What more can you ask for. Based on that I’ve also rated some service staff too even though a new purchase prompted this review. More

First Experience with Eastbay BMW Service Dept. Arrived late in the day at dealership w/out appt. for an urgent issue. Everyone (service consultant, manager, sales contact) provided EXCEPTIONAL ser Arrived late in the day at dealership w/out appt. for an urgent issue. Everyone (service consultant, manager, sales contact) provided EXCEPTIONAL service. Issue fixed in less than 1hr. Drove home safely knowing that I’ve chosen the right dealership to purchase and have my BMW serviced. More

Excellent Professional and attentive, I liked my experienced, knowledgeable and very polite and pleasant sales associate. Dealer ship looks very clean and o Professional and attentive, I liked my experienced, knowledgeable and very polite and pleasant sales associate. Dealer ship looks very clean and organized. My car was full fueled car washed to the best. Not to mention the free ice cream to make your wait sweet . Thank you all More

Great service from Jaime Abrego Really good service from Jaime Abrego. He helped us out a lot and even stay after work hours to make sure we were taking care of. We love our Toyota H Really good service from Jaime Abrego. He helped us out a lot and even stay after work hours to make sure we were taking care of. We love our Toyota Highlander. Great service. More

A happy customer My third lease with them - couldn't be happier. I was working with Mark Trimbell this time. He placed my satisfaction as his top priority. Process was My third lease with them - couldn't be happier. I was working with Mark Trimbell this time. He placed my satisfaction as his top priority. Process was seamless. I mostly appreciated his transparency. He provided detailed lease worksheet without hassle. Negotiation was a breeze. Thumbs up! More

Used 2019 Highlander Mi familia y yo estamos muy contentos dela compra que y simos en TOYOTA Naperville ... muy bonita nuestra Highlander y muy agradecidos con Jaime Abreg Mi familia y yo estamos muy contentos dela compra que y simos en TOYOTA Naperville ... muy bonita nuestra Highlander y muy agradecidos con Jaime Abrego por toda su ayuda excelente persona y todo el personal muy amable , More

Easy BMW purchase! I traded in my BMW for a newer CPO BMW. Sunny & Kaitlin made it ok ncredibly easy. Great service with me in mind. They were efficient and knowledge I traded in my BMW for a newer CPO BMW. Sunny & Kaitlin made it ok ncredibly easy. Great service with me in mind. They were efficient and knowledgeable. I am so happy to be connected with them for my purchase and now service going forward. More

End of Lease turn in and Car Purchase Turned in 2016 BMW for end of lease process and purchased a 2018 in less than 2 hours. Outstanding friendly service by Sales and Finance. Turned in 2016 BMW for end of lease process and purchased a 2018 in less than 2 hours. Outstanding friendly service by Sales and Finance. More

Genius visit Today I visited this dealership. Ernie was very professional and answered all my questions. He listened carefully and the overall experience visiting Today I visited this dealership. Ernie was very professional and answered all my questions. He listened carefully and the overall experience visiting this dealership was great. Thank you! More