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East Bay BMW

Pleasanton, CA

Overview
Reviews
4.9
640 Reviews
Call Dealership (866) 985-9954

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 640 reviews

July 26, 2023

I had a terrific experience with Alex and East Bay BMW. He was awesome and the service was extremely smooth. More

by mvrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Farmakis
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Jul 29, 2023 -

East Bay BMW responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2023

East Bay BMW is always courteous and professional, especially my service advisor Amit. He’s the best! More

by marcimccourtie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amit Prasad
Report | Print
Jul 29, 2023 -

East Bay BMW responded

Marcimccourtie, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

July 26, 2023

East Bay BMW is always so accommodating and helpful! They get you in and out with quick service! Amit is an amazing Service Advisor and very helpful! More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amit Prasad
Report | Print
Jul 29, 2023 -

East Bay BMW responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 26, 2023

Excellent service provided by Amit Prasad, would come back again if he is the service technician. More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amit Prasad
Report | Print
Jul 29, 2023 -

East Bay BMW responded

If you have any further questions, please don't hesitate to reach out!

July 25, 2023

Amit was professional, and extremely helpful! Truly one of the best Experiences I’ve had out of dealership More

by seandizzle1408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amit Prasad
Report | Print
Jul 27, 2023 -

East Bay BMW responded

Seandizzle1408, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2023

Jonathan Kumar was great to work with, was very professional and had me in out as smoothly as possible More

by _Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
Report | Print
Jul 27, 2023 -

East Bay BMW responded

_carlos, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

July 25, 2023

Sasan provided excellent help and was kind and caring all the way through the purchasing process. Big thanks to Jon, too. Great team! More

by Julian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sasan, Jon, Joe Pagano
Report | Print
Jul 27, 2023 -

East Bay BMW responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact (Manager_Name & Phone) at your earliest convenience.

July 25, 2023

Professional but, can go against the wishes of customers. Very frustrating when you’re the one paying. More

by daniellenm2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard
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Jul 27, 2023 -

East Bay BMW responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 14, 2023

Easy car buying process, what you speak on phone is the same at dealer, no crap, straight up to the point. More

by SureshT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron in Sales and Michele in Finance
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Jul 18, 2023 -

East Bay BMW responded

Suresht, thanks for your praise and kind comments about our team.

June 30, 2023

We had a great experience at BMW, sales Manager, Joe, greeted us on the lot and James Ylagan was our amazing sales rep. He absolutely went above and beyond to make sure our daughter goes off to ASU in a More

by mrs.dias2u
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Ylagan, Joe Pagano
Report | Print
Jul 03, 2023 -

East Bay BMW responded

Please don't hesitate to reach out if there's anything additional we can do for you.

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