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East Bay BMW

Pleasanton, CA

4.9
640 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 640 reviews

July 31, 2023

Friendly people, ready to jump in and help out find you a car that meets your needs! More

by Alex Patist
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Liu
Aug 03, 2023 -

East Bay BMW responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2023

Myriam Flores was my service advisor for my recent service visit. She was professional, and kind. I will recommend Myriam, and eastbay BMW to all my friends and family More

by JimmyDean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
Aug 03, 2023 -

East Bay BMW responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 30, 2023

Michael Liu- is the person to look for in East bay BMW. His professionalism, patience and willingness to assist is outstanding. regardless of the outcome Michael showed his sincerity by offering options th More

by MelvinHR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Liu
Aug 01, 2023 -

East Bay BMW responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 29, 2023

I was very pleased with how outstanding your associates were from the minute I arrived to the point I left, from the customer service to the assistance of my vehicle was A+, they were all very knowledgeabl More

by fabianwcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
Jul 29, 2023 -

fabianwcd responded

Thank you

July 29, 2023

I came in with my cousin to do some research on the IX , Michael was very welcoming and super helpful at getting all my questions on the IX answered. I will definitely be back to purchase from him! More

by Justin P
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Liu
Aug 01, 2023 -

East Bay BMW responded

Justin P, we're so glad that we were able to go above and beyond your expectations!

July 28, 2023

Alex was a great help in getting my car serviced. Was a very speedy and efficient process. More

by Antonio R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Farmakis
Aug 01, 2023 -

East Bay BMW responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 28, 2023

Kaylen Simon was super helpful and informative. He ultimately made our decision a lot easier prior to coming in. More

by tttsang2828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylen Simonin
Aug 01, 2023 -

East Bay BMW responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at East Bay BMW!

July 27, 2023

Very helpful and accommodating. Great communication with timely updates. My service coordinator Myriam Flores is awesome. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
Jul 30, 2023 -

East Bay BMW responded

Chris, it's experiences like yours that really keep us motivated!

July 27, 2023

I leased 2 Lexus vehicles from Hendricks in the past so when the Service was due on my new BMW i4 I took it to their East Bay BMW shop. At 7am I was meet by a smile and handshake from Geoff who made the en More

by William B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Murrray
Jul 30, 2023 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 26, 2023

Enrique was Awesome! I Highly recommend him to everyone. He’s Professional, proficient, polished and very polite. More

by Garyhopkins0825
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Pola
Jul 29, 2023 -

East Bay BMW responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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