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East Bay BMW

Pleasanton, CA

4.9
640 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 640 reviews

August 24, 2023

Alex was great! Friendly guy who had a ton of patience and helped us out a ton. Definitely recommend. More

by chungchang2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Farmakis
Aug 29, 2023 -

East Bay BMW responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 16, 2023

Alex was a great service advisor - gave good advice on what was needed for the car to be safe. Jarod did a great video review also. More

by Jimd232003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Farmakis, Jared Greene
Aug 18, 2023 -

East Bay BMW responded

If you're ever in need of more help, please let us know!

August 16, 2023

Very professional. Salesman very helpful. No pressure unlike some dealerships. A lot of cars to test drive More

by normsan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Enrique Pola
Aug 18, 2023 -

East Bay BMW responded

Normsan, thanks for your praise and kind comments about our team.

August 16, 2023

I was in a jam and quickly needed a replacement tire on my new i4. Alex Farmakis, my service manager was a huge help and got me back on the road in no time with a new tire and an alignment. Very profession More

by ferrissuer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Farmakis
Aug 18, 2023 -

East Bay BMW responded

Ferrissuer, we really appreciate your feedback!

August 08, 2023

East Bay BMW is my goto when my cars are in need of maintenance. Bernard Bondoc has been my service rep on my recents visits and he is amazing. He listen and addressed all my concerns and even cleane More

by fmanuntag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bernard bondoc
Aug 10, 2023 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 05, 2023

Shadd helped me find the perfect car! Hard worker! Never gave up & always followed through to meet me where I was financially. Mike S. & Kamron, in finance, were also very helpful & under More

by sandee0419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadd Williams & Kamron (finance)., Sunny Khan, Michael Sutton
Aug 09, 2023 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 03, 2023

Today I stopped by and got some help from Myriam she was very insightful and patient with me, very professional thanks again! More

by mezakarla895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
Aug 04, 2023 -

East Bay BMW responded

Mezakarla895, thanks for taking the time to leave a review.

August 02, 2023

The dealership served us very quickly and got us in the car we were hoping to test right away. Super friendly and great service from Michael. More

by tomas.nils322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Liu
Aug 04, 2023 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2023

We came in for service on my mother’s vehicle last week and were helped by a young lady named Myriam Flores. She did everything she could to make our experience smooth and as painless as possible. She mad More

by Karinaacrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
Aug 03, 2023 -

East Bay BMW responded

Karinaacrystal, thank you for sharing your positive experience!

July 31, 2023

I brought my BMW in for its first service and was completely satisfied with the service I received. Myriam was very professional. She took her time to explain everything and made me feel comfortable More

by Garza71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
Aug 03, 2023 -

East Bay BMW responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

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