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East Bay BMW

Pleasanton, CA

4.9
640 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 640 reviews

December 31, 2023

Good customer service. Offered water and coffee as soon as I walked into the door. There was two food trucks there that day which had Mexican and Burgers. Bathrooms were cl More

by George E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bingham
Jan 03, 2024 -

East Bay BMW responded

George E, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

December 31, 2023

This place is just fantastic. As soon as you drive in they are ready to make your dreams come true. If the Lord didn't want me in a BMW he wouldn't have made it so easy for me to More

by GinnieWallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Angell
Jan 03, 2024 -

East Bay BMW responded

Ginniewallace, we're so glad that we were able to go above and beyond your expectations!

October 01, 2023

Dealership was clean, easy to find, customer service was friendly and the dealership was clean Give this man a raise!! Michael Liu has been a HUGE supporter of finding the right car for me. There was a s More

by VK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Liu, Kameron
Oct 25, 2023 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 29, 2023

Michael has been awesome to work with- super responsive and went above and beyond with proactive communications while waiting for our car to arrive from the factory. More

by cstudt88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Liu
Oct 28, 2023 -

East Bay BMW responded

Cstudt88, thanks for your praise and kind comments about our team.

September 15, 2023

The salesperson Michael Liu was very friendly, professional and loyal. I impressed of his services. I purchased a car under his guidance (in good definition). Ferfect salesperdon !!!!!!! More

by alexxvita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Liu
Sep 19, 2023 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 07, 2023

Excellent service! Scheduling was very easy. My service adviser was friendly, professional and very helpful. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Formakis
Sep 10, 2023 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 05, 2023

Alex exceeded my expectations by being very responsive, understanding and a champion for my needs. More

by Nikhilshilpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex FARMAKIS
Sep 08, 2023 -

East Bay BMW responded

Nikhilshilpa, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

September 05, 2023

Transparent on cost/service details. Relatively quick service turn around. Overall Good service and value. Especially thanks to the service adviser Alex Farmakis! Highly recommended. More

by patrick41090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Murrray
Sep 08, 2023 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 01, 2023

I were in car shopping for a month and visited many brands and dealerships, I had an outstanding experience working with Sam Sameyee at the BMW dealership. From start to finish, Sam demonstrated profes More

by Cece
Recommend Dealer
Yes
Employees Worked With
Sam Sameyee
Sep 07, 2023 -

East Bay BMW responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2023

My service agent Bernard Bondoc was awesome! Professional and personable and the reason why I keep coming back! More

by glynisbholloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bondoc
Sep 04, 2023 -

East Bay BMW responded

Glynisbholloway, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

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