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East Bay BMW

Pleasanton, CA

4.9
642 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 642 reviews

March 19, 2024

Daniel in service was very kind, professional and easy to work with. Will continue to use this dealership. More

by allyson.m.schmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Mar 26, 2024 -

East Bay BMW responded

We hope to be of service to you again in the future. Best wishes, East Bay BMW

March 19, 2024

The team at EastBay BMW are great. Very personable and knowledgable. It is always a pleasure to utilize the Expertise of the technicians to get the ultimate driving experience. More

by earlsimms7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amit Prasad
Mar 26, 2024 -

East Bay BMW responded

Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2024

Kier was easy to work with and super helpful. Made life easy for me will return. More

by Andrewlam1289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Mar 26, 2024 -

East Bay BMW responded

Thank you again for leaving us this response!

March 16, 2024

Great service, great product, great review! Tons of cars to pick from at great prices and an actual helpful staff More

by trmccabe12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James ylagan, a gentleman on the finance team
Mar 26, 2024 -

East Bay BMW responded

Trmccabe12, thanks for taking the time to leave a review.

March 15, 2024

Everardo (service advisor) was excellent to work with. He was courteous, respectful and had vast knowledge of BMW cars. More

by Navjeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everardo
Mar 26, 2024 -

East Bay BMW responded

Navjeet, thank you for your kind words and this wonderful review!

March 15, 2024

Good service and knowledge Did not waste my time having to go back and forth. More

by davidfong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manulito
Mar 26, 2024 -

East Bay BMW responded

Davidfong, thank you so much for your high rating!

March 13, 2024

Cameron Turner should be the model for salespeople in automobile dealerships. If all dealerships were staffed by people like him, there would no longer be any stigma attached to car salesmen. More

by Stephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Turner
Mar 15, 2024 -

East Bay BMW responded

Stephen, we're so glad that we were able to go above and beyond your expectations!

March 13, 2024

I bought my 2019 X5 Certified Pre Owned at East Bay BMW. Most recently my keys were acting up. It was a complex technical fix. BMW offered a loaner and fixed both keys for no charge. A solid experience. More

by Aaron W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amit Prasad
Mar 15, 2024 -

East Bay BMW responded

Aaron W, thanks for taking the time to leave a review.

March 13, 2024

I was very pleased with my first service experience at East Bay BMW. Pleasant and professional staff from start to finish. Bruce Wong was my service advisor and took good care of my M3. Thank you! More

by Cherie H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wong
Mar 14, 2024 -

East Bay BMW responded

Cherie H, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

March 09, 2024

outstanding. Showed me what I needed to know with great care and understanding Daryll farillas. Very happy More

by Ruth B. Amaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryll Farillas
Mar 12, 2024 -

East Bay BMW responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

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