East Bay BMW
Pleasanton, CA
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Manolito (Lito) Marquez was an amazing person to work with. Not only does he really know his stuff about the vehicle, but was also not a pushy or fake salesperson. Was very genuine during the entire proc with. Not only does he really know his stuff about the vehicle, but was also not a pushy or fake salesperson. Was very genuine during the entire process and actually worked hard towards getting me a discount twice. I know he did a sincere effort in that because I had already talked to another salesperson who couldn't get me those discounts. Great experience overall. When the Finance department made a mistake with my down payment, Lito resolved it for me even though the car was already sold by then and he didn't really need to get involved. More
James Ylagan was so nice to work with and so helpful. Ended up buying the new 2025 X3 even though I only planned to "look" that day! East Bay always delivers for my family. Ended up buying the new 2025 X3 even though I only planned to "look" that day! East Bay always delivers for my family. More
We brought our BMW 328i in for service, and had the pleasure of working with Service Advisor Daniel Martinez. He helped us get all our issues sorted out and the vehicle back in top condition. Employees pleasure of working with Service Advisor Daniel Martinez. He helped us get all our issues sorted out and the vehicle back in top condition. Employees like Daniel are the reason we choose to buy and service our vehicles at East Bay BMW. More
Jason Cohn was wonderful to work with. Educated and entertained me and my daughter as we learned about the various options and vehicles and provided us with the best service and price. C Educated and entertained me and my daughter as we learned about the various options and vehicles and provided us with the best service and price. Couldn’t have gone to a better person. More
James Ylagan went above and beyond to help myself and my wife find the right vehicle. He's extremely knowledgeable, patient and friendly. The overall experience was great and I highly recommend working with wife find the right vehicle. He's extremely knowledgeable, patient and friendly. The overall experience was great and I highly recommend working with him through this dealership. More
Another excellent purchase experience with my advisor, Charles Slan. From product knowledge to professional service, he continues to be a valuable resource. I have done multiple transactions with Charles Charles Slan. From product knowledge to professional service, he continues to be a valuable resource. I have done multiple transactions with Charles over the last 15 years and will continue to do so. Upon delivery, Daryll Farillas, was especially helpful explaining the X5's new technology and I appreciate his thoughtful approach. More