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East Bay BMW

Pleasanton, CA

4.9
620 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 620 reviews

December 29, 2024

The service advisor was very responsive and the dealer had several options to see and select More

by Gjt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 01, 2025 -

East Bay BMW responded

Hello Gjt, thank you; we appreciate your feedback!

December 25, 2024

Always a pleasure working with Bruce, kept me in the loop throughout the whole service process! More

by Kavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Dec 28, 2024 -

East Bay BMW responded

Hello Kavi, we appreciate you taking the time to leave us this feedback.

December 21, 2024

Manolito (Lito) Marquez was an amazing person to work with. Not only does he really know his stuff about the vehicle, but was also not a pushy or fake salesperson. Was very genuine during the entire proc More

by DavidFrank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manolito Marquez
Dec 26, 2024 -

East Bay BMW responded

Davidfrank, thanks for taking the time to leave a review.

December 20, 2024

James Ylagan was so nice to work with and so helpful. Ended up buying the new 2025 X3 even though I only planned to "look" that day! East Bay always delivers for my family. More

by marketahowarth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Ylagan
Dec 26, 2024 -

East Bay BMW responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 20, 2024

Wayne the car guy is the best! Very very helpful, friendly, and very kind! He is talkative and really nice for real! More

by E
Recommend Dealer
Yes
Employees Worked With
Wayne the car guy
Dec 23, 2024 -

East Bay BMW responded

Hello E, we appreciate you taking the time to leave us this feedback.

December 19, 2024

We brought our BMW 328i in for service, and had the pleasure of working with Service Advisor Daniel Martinez. He helped us get all our issues sorted out and the vehicle back in top condition. Employees More

by SKRowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez (Service Advisor)
Dec 23, 2024 -

East Bay BMW responded

Hello Skrowe, thank you; we appreciate your feedback!

December 19, 2024

Jason Cohn was wonderful to work with. Educated and entertained me and my daughter as we learned about the various options and vehicles and provided us with the best service and price. C More

by peymanf2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cohn
Dec 23, 2024 -

East Bay BMW responded

Peymanf2, your wonderful feedback and rating mean a lot to us.

December 19, 2024

James Ylagan went above and beyond to help myself and my wife find the right vehicle. He's extremely knowledgeable, patient and friendly. The overall experience was great and I highly recommend working with More

by RR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Ylagan
Dec 23, 2024 -

East Bay BMW responded

Rr, thank you so much for the positive review!

December 18, 2024

The dealership is clean, efficient, and has a nice waiting area. My car was moved into the service area immediately More

by Eric L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evarardo Diaz
Dec 21, 2024 -

East Bay BMW responded

Eric L, we are so pleased you enjoyed your visit to East Bay BMW!

December 17, 2024

Another excellent purchase experience with my advisor, Charles Slan. From product knowledge to professional service, he continues to be a valuable resource. I have done multiple transactions with Charles More

by randall.m.rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryll Farillas 5 stars, Charles Slan
Dec 20, 2024 -

East Bay BMW responded

If you're ever in need of more help, please let us know!

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