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East Bay BMW

Pleasanton, CA

4.9
642 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 642 reviews

March 29, 2024

Kier was very helpful with all of my recent vehicle service needs. Also helped with my transport needs to and from the dealership More

by coreyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Apr 03, 2024 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!

March 29, 2024

Miriam always provides great service! When I think of servicing my BMW, I call Miriam first. Always providing, great amazing service. More

by Jameel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miriam
Apr 03, 2024 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!

March 29, 2024

I had my vehicle serviced at East bay bmw recently. The service advisor Myriam did a great job making the experience a good one and taking care of things quickly for me. Glad to see that some places st More

by francisco.sarmiento209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam
Apr 03, 2024 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 28, 2024

Best experience at a dealership I’ve experienced. Fantastic service and knowledgeable staff which makes a normally stressful event quite pleasant. More

by Paul.Zizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Michael Sutton
Mar 30, 2024 -

East Bay BMW responded

Paul.zizzo, thanks for taking the time to leave a review. Paul.zizzo, we're glad to hear you enjoyed your visit.

March 28, 2024

James sold us a 2024 X1 and he was terrific. We love the car and we had a great experience with him. Personable and knowledgeable. We felt like we were in very good hands. More

by khleber6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Ylagan
Mar 30, 2024 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2024

Diana Diaz was professional and quick at processing our lease return. Would definitely recommend Diana and East Bay BMW. More

by john w
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Diaz
Mar 29, 2024 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 27, 2024

Great atmosphere and friendly staff. The purchase went smoothly and our salesman George Kaiser was extremely helpful. This was our second BMW purchase at East Bay BMW in the last six mon More

by JOE JORDAO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Keiser
Mar 29, 2024 -

East Bay BMW responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 26, 2024

Great experience buying my car here. The sales staff was friendly and respectful of my time. I was able to see and purchase my car at the same time. More

by Mauribe9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Mol
Mar 27, 2024 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 26, 2024

Great service and need more advisors like Kier Custodio as he was a wealth of knowledge More

by dlive3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Mar 29, 2024 -

East Bay BMW responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 25, 2024

Saw online ad for car I was searching for so went down unannounced to take a look at the car. Dealer was in process of inspecting a 2023 model that was recently traded in. I was taken for a ride then go More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kong
Mar 27, 2024 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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