East Bay BMW

I had an outstanding experience at East Bay BMW, thanks to their unmatched professionalism and guidance. From the moment I stepped into the dealership, I knew I was in good hands. They worked diligently to to their unmatched professionalism and guidance. From the moment I stepped into the dealership, I knew I was in good hands. They worked diligently to secure the car I desired, ensuring the payment terms were within my comfort zone. What stood out most was the team’s approach; they were respectful, not pushy, and incredibly easy to work with. Jivan, my salesperson, was simply incredible. He went above and beyond to ensure my needs were met, making the entire process smooth and stress-free. Daryll, who taught me how to use the features of my new BMW X7, was equally impressive. His knowledge and patience made it easy for me to understand and appreciate the cutting-edge features of my vehicle. I’m already looking forward to my next purchase from East Bay BMW and have no hesitation in recommending this dealership, Jivan, and Daryll to all my family and friends. If you’re in the market for a BMW, look no further than East Bay BMW for a seamless and satisfying car-buying experience. More

Bruce was helping me , he provides Great customer service and answered all my questions. Highly recommend this dealer and answered all my questions. Highly recommend this dealer More

Very professional and quick service . Kept in informed with my repairs and got me my vehicle back on time Kept in informed with my repairs and got me my vehicle back on time More

Myriam was very help full and attentive to my concerns. Although my issue didn’t get resolved, she was able to explain what was happening to my taillights is normal but if it was to get worse, her and her Although my issue didn’t get resolved, she was able to explain what was happening to my taillights is normal but if it was to get worse, her and her technician assured me they’d take care of me. More

Very efficient. Jose was very open and communicative. I appreciate the kindness and attitudes of all staff at this location. Would recommend this dealer if looking Jose was very open and communicative. I appreciate the kindness and attitudes of all staff at this location. Would recommend this dealer if looking for a BMW purchase or service. More

I took my 320i in for an oil change. I was told about a few upcoming things that needed attention, but no pressure to do it right away. That was nice. I was told about a few upcoming things that needed attention, but no pressure to do it right away. That was nice. More

I had a wonderful experience while purchasing a new car at East Bay BMW. The team was able to arrange the test drive and then answer all the car related questions. My advisor, Lito was able to give ample t at East Bay BMW. The team was able to arrange the test drive and then answer all the car related questions. My advisor, Lito was able to give ample time to go over the features of the car of our interest. We also had a very good experience with the car delivery later. Daryll and Allie were very helpful and instrumental in making the whole experience easy and smooth. More

Daniel and Mario in the service department were outstanding. Very helpful with trying to identify an issue with our X 7. outstanding. Very helpful with trying to identify an issue with our X 7. More

Excellent customer service and no pressure. Shadd was a great help. I definitely recommend getting a car here Shadd was a great help. I definitely recommend getting a car here More

Jeff k and Michaelangelo were a great help! ! Car went in for a regular oil change without an appt. Car was out in and out quicker than the estimated time ! Car went in for a regular oil change without an appt. Car was out in and out quicker than the estimated time More