East Bay BMW

Excellent customer service in a world where customer service no longer exists. Everyone from the representative on the phone to the person who checks in the vehicle to the advisor to the person who deli service no longer exists. Everyone from the representative on the phone to the person who checks in the vehicle to the advisor to the person who delivers the car after the service is friendly, courteous and professional. More

So far service has been good. Handles requests promptly and politely. Takes care of your vehicle. Handles requests promptly and politely. Takes care of your vehicle. More

Hot BMW iX 2 year service done. Great service. Dealer provided the loaner, too. Would recommend. Great service. Dealer provided the loaner, too. Would recommend. More

Been coming here and receiving excellent service since 1998. East Bay BMW takes care of my auto and me 1998. East Bay BMW takes care of my auto and me More

Very impressive dealership from buying the car with Sam to our first service with Myriam. They were easy to work with and the buying is very streamlined and relatively quick for buying a car. Myriam went to our first service with Myriam. They were easy to work with and the buying is very streamlined and relatively quick for buying a car. Myriam went above and beyond for our first service getting us in and out of there quickly which is appreciated. I am very happy with my BMW and will be a frequent buyer going forward. More

Jose Jimenez took good care of me explaining the tech on my BMW he went over everything was courteous and patient my BMW he went over everything was courteous and patient More

Very friendly staff. Bobby our sales associate was helpful and never felt any pressure to buy. After buying the SUV we came back a couple of days later and Jose sat with Bobby our sales associate was helpful and never felt any pressure to buy. After buying the SUV we came back a couple of days later and Jose sat with us and went through the car with us explaining all the features. He was very patient and listened. We always shop at East Bay BMW because we know we will be treated kindly and won’t feel pressured to buy. More

Salesman Anmol was great, Sales Manager Jon as well. Bought a new 540i and I love it. East Bay BMW made me a first time BMW owner and I couldn’t be happier. Love my new car. Thanks, Mol! Bought a new 540i and I love it. East Bay BMW made me a first time BMW owner and I couldn’t be happier. Love my new car. Thanks, Mol! More

Great help with the employees. Very helpful and the best to work with. I appreciate Shadd Williams, Daryll Farillas, Jonathan Keppler for helping me out. And kudos to Daryll for he Very helpful and the best to work with. I appreciate Shadd Williams, Daryll Farillas, Jonathan Keppler for helping me out. And kudos to Daryll for helping me learn about the car and driving my other car back home. That's what you call customer service!! More

Service rep Everado Diaz was excellent and helped me fix the car in last minute. It’s very difficult to get this kind of service anymore. Really appreciate it. the car in last minute. It’s very difficult to get this kind of service anymore. Really appreciate it. More