East Bay BMW

I brought in my 2021 X5 earlier this week to get a new set of tires, have some routine maintenance done, and to have an issue looked into…The workmanship was great and our service advisor, Ben Simpson, w set of tires, have some routine maintenance done, and to have an issue looked into…The workmanship was great and our service advisor, Ben Simpson, was terrific. More

Kier gets the job done with great communication. He keeps you in the loop on the status of your car. He keeps you in the loop on the status of your car. More

AMAZING HELP FROM ALL OF THE INDIVIDUALS I CAME INTO CONTACT WITH AT MY APPPOINTMENT.... CONTACT WITH AT MY APPPOINTMENT.... More

I enjoyed a very positive experience with East Bay BMW. Then Simpson addressed all of my concerns and was very informative. everyone is very professional. Then Simpson addressed all of my concerns and was very informative. everyone is very professional. More

Beyond helpful - Keir Custodio was excellent and the staff were extremely helpful and accommodating. Service was prompt and arrangements for temporary car was excellent. staff were extremely helpful and accommodating. Service was prompt and arrangements for temporary car was excellent. More

Good welcoming process, the video inspection was very useful. Friendly, knowledgeable staff. Very good experience. useful. Friendly, knowledgeable staff. Very good experience. More

East Bay BMW has been very professional and accommodating when servicing my BMW. I bought my car as factory reconditioned. I have been happy with my purchase and fully satisfied with my service experience. when servicing my BMW. I bought my car as factory reconditioned. I have been happy with my purchase and fully satisfied with my service experience. More

Excellent service by all! Including providing loaner vehicle, Dan’s servicing of my vehicle & Myriam’s recommending the needed services. After the detail was performed, my Including providing loaner vehicle, Dan’s servicing of my vehicle & Myriam’s recommending the needed services. After the detail was performed, my X2 looked as good as it did when I picked it up 5 years ago. It’s was like getting an new car without having to make any payments! More

Great service and quick turnaround. Bruce Wong was a great service advisor who’s responsive and knowledgeable. Bruce Wong was a great service advisor who’s responsive and knowledgeable. More

Kier was friendly & took prompt care of us when we arrived & when we returned . A good experience ! arrived & when we returned . A good experience ! More