East Bay BMW

We highly recommend Charles Slan, he's awesome, very professional. They take their time with you and go over options with you to help you make the right decision about buying your BMW. Everyone there is professional. They take their time with you and go over options with you to help you make the right decision about buying your BMW. Everyone there is amazing and so professional. More

My Service Advisor was Joseph Brightenstine. He attended to me quickly. I did not wait long in the lounge. He was knowledgeable and efficient that's why my car was in the shop w/n a few minutes. He attended to me quickly. I did not wait long in the lounge. He was knowledgeable and efficient that's why my car was in the shop w/n a few minutes. . I was issued a loaner and Zach was great in helping me with that. Turned out that it was a quick software fix that was done in a couple of hours so I returned the loaner on the same day. I really like the video BMW sent me showing my vehicle and explaining what was done to complete the job. Thank you to all of them! More

Mina was awesome! She followed up and was so kind. She went out of her way to make sure I was taken care of. The only thing that was annoying was that the front licens She followed up and was so kind. She went out of her way to make sure I was taken care of. The only thing that was annoying was that the front license plate wasn’t put in properly and I lost it while driving. More

Very professional. ADviser was excellent and dealth with the 1 hour delay to see him very well. ADviser was excellent and dealth with the 1 hour delay to see him very well. More

They charged me without letting me know what they wanted to do I knew the problem but still charged for diagnosing to do I knew the problem but still charged for diagnosing More

I had an excellent experience working with the Daryll Farillas who assisted me with setting up my new car. They were knowledgeable, patient, and thorough, walking me through all the features and settings Farillas who assisted me with setting up my new car. They were knowledgeable, patient, and thorough, walking me through all the features and settings to ensure everything was personalized to my preferences. They made sure I was comfortable with the technology and answered all of my questions, offering helpful tips to get the most out of my new vehicle. Their expertise and friendly demeanor truly enhanced the entire car-buying experience. Highly recommend their service! More

I had a great experience purchasing my brand new car! Jason Cohn was exceptionally helpful and knowledgeable. They let me trade in my old Toyota Highlander towards getting my brand new Subaru. Once again Jason Cohn was exceptionally helpful and knowledgeable. They let me trade in my old Toyota Highlander towards getting my brand new Subaru. Once again this was thanks to Jason Cohn. My new car is great and I absolutely love it. I would highly recommend BMW and their service. All in all it was easy working with Jason Cohn and he took good care of the transaction. I just had to sit back and relax. There was no pressure or stress put on me and everything worked out great. Highly recommend East Bay BMW and Jason Cohn as a salesman! More

Wayne the car guy is great. Stopped by to get tire pressure checked and filled. Wayne helped me right away and is great. Will be back for other serviced Stopped by to get tire pressure checked and filled. Wayne helped me right away and is great. Will be back for other serviced More

Great service: on time, quick turnaround, full explanations of work needed and why, comfortable waiting area, very friendly staff at all points. explanations of work needed and why, comfortable waiting area, very friendly staff at all points. More

We had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and attentive, making the car buying process smooth and stress-free. Highly recommend for anyone looking for g The staff was friendly, knowledgeable, and attentive, making the car buying process smooth and stress-free. Highly recommend for anyone looking for great service and a seamless purchase! More