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East Bay BMW

Pleasanton, CA

Overview
Reviews
4.9
723 Reviews
Call Dealership (866) 985-9954
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4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 723 reviews

August 06, 2024

The team at East Bay BMW always ensures the customers have the best experience and it was no different during my last visit with Kier Custodio as the service advisor. Thanks for the great service! More

by j1mfernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
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Aug 09, 2024 -

East Bay BMW responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 05, 2024

Ben Simmons was on top of the service I went for and also communicated what else was needed. More

by gp2045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Diaz
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Aug 09, 2024 -

East Bay BMW responded

Gp2045, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

August 05, 2024

Alex and the entire service team are awesome. They understand customer service and my vechile service was complete timely. Thank you. More

by johnh_ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Presinal, Amit Prasad
Report | Print
Aug 09, 2024 -

East Bay BMW responded

Johnh_ca, thanks for taking the time to leave a review.

August 02, 2024

Excellent service, customers treated and taken care of very well. Service and repair department is always does great job. I have been leasing cars from them for many years and highly recommend this dealer More

by nuxvomica1m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Aug 07, 2024 -

East Bay BMW responded

Thanks again for the recommendation, and have an amazing day!

August 01, 2024

This is the 5th + vehicle leased from East Bay BMW. What more needs to be said. More

by be11186
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kong, Matthew Allen, Michael Sutton, Diana Diaz
Report | Print
Aug 07, 2024 -

East Bay BMW responded

Be11186, thank you for sharing your positive experience!

July 31, 2024

Great service and client responsiveness. All my concerns were addressed and the service was done in a timely manner. More

by MWV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wong, Michael Sutton
Report | Print
Jul 31, 2024 -

East Bay BMW responded

Thank you so much again for your feedback! We hope you have a great day!

July 31, 2024

Had a great time buying my 8 series, Anmol treated me like family. Very happy with my purchase! More

by Tajisingh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anmol
Report | Print
Aug 02, 2024 -

East Bay BMW responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at East Bay BMW!

July 30, 2024

Great service. I accidentally came in a week early but they took me in with no complications. More

by Nadirajaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
Report | Print
Jul 31, 2024 -

East Bay BMW responded

Hello Nadirajaz, thank you; we appreciate your feedback!

July 30, 2024

Great team atmosphere and focus. Everyone is attentive and knows how to serve customers. Loved that I had a Genius help me set up my new car! More

by Cam62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Turner
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Jul 31, 2024 -

East Bay BMW responded

Cam62, we're glad you had such a wonderful experience with us!

July 30, 2024

Fantastic service as always The representative was very attentive detailed and efficient absolutely great service on point More

by paulchestersmkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezequiel Henriquez
Report | Print
Jul 31, 2024 -

East Bay BMW responded

Paulchestersmkm, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

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