East Bay BMW

Hi, Ben is the best advisor at BMW in Pleasanton,the best personality, and the most knowledgeable advisor you want to get help from!! Thanks Ben you're awesome🤗 personality, and the most knowledgeable advisor you want to get help from!! Thanks Ben you're awesome🤗 More

Awesome customer service. Myriam Flores was great. I had no appointment and yet she worked her hardest to get everything done that my car needed! Myriam Flores was great. I had no appointment and yet she worked her hardest to get everything done that my car needed! More

Prompt service appointment, completed service in 2 hours, great service including knowledge of the cars and treating customers with respect great service including knowledge of the cars and treating customers with respect More

I had a great experience with the sales team while purchasing two cars in last two months! purchasing two cars in last two months! More

I brought in my 2021 X5 earlier this week to get a new set of tires, have some routine maintenance done, and to have an issue looked into…The workmanship was great and our service advisor, Ben Simpson, w set of tires, have some routine maintenance done, and to have an issue looked into…The workmanship was great and our service advisor, Ben Simpson, was terrific. More

Kier gets the job done with great communication. He keeps you in the loop on the status of your car. He keeps you in the loop on the status of your car. More

AMAZING HELP FROM ALL OF THE INDIVIDUALS I CAME INTO CONTACT WITH AT MY APPPOINTMENT.... CONTACT WITH AT MY APPPOINTMENT.... More

I enjoyed a very positive experience with East Bay BMW. Then Simpson addressed all of my concerns and was very informative. everyone is very professional. Then Simpson addressed all of my concerns and was very informative. everyone is very professional. More

Beyond helpful - Keir Custodio was excellent and the staff were extremely helpful and accommodating. Service was prompt and arrangements for temporary car was excellent. staff were extremely helpful and accommodating. Service was prompt and arrangements for temporary car was excellent. More

Good welcoming process, the video inspection was very useful. Friendly, knowledgeable staff. Very good experience. useful. Friendly, knowledgeable staff. Very good experience. More