East Bay BMW

My consultant Kier Custodio was very polite & helpful. He completed service for all the things I came in for. He completed service for all the things I came in for. More

East Bay BMW is one of the best dealership in the bay area. They always take care the customers like families. They see to it that your vehicle is in good condition by the time it leaves the dealershio. area. They always take care the customers like families. They see to it that your vehicle is in good condition by the time it leaves the dealershio. I will always recommend east bay to relatives and friends. More

Jivan was great, not high pressure, great knowledge of the product, great follow up and follow through. Super nice to have someone that knows the product. the product, great follow up and follow through. Super nice to have someone that knows the product. More

Appointment was for oil and filter change. Upon inspection a rock chip was discovered on the windshield which was also serviced. Everything was accomplished as explained. Alex was very help Upon inspection a rock chip was discovered on the windshield which was also serviced. Everything was accomplished as explained. Alex was very helpful. More

Ben Simpson is very professional and courteous. I had a leg problem resulting in moving difficulty and he brought the paper to the waiting room for me. That is excellent. I had a leg problem resulting in moving difficulty and he brought the paper to the waiting room for me. That is excellent. More

We bought our BMW from East Bay BMW dealer and been using their services since day 1. We love their services and receive excellent services. Their employees and service advisors are courteous to our needs. their services since day 1. We love their services and receive excellent services. Their employees and service advisors are courteous to our needs. More

It was easy to schedule. My service advisor was courteous and got both of my vehicles in on one day. The technicians did videos explaining the condition of parts and explaini My service advisor was courteous and got both of my vehicles in on one day. The technicians did videos explaining the condition of parts and explaining the Service being completed. It was convenient that they covered Lyft services to and from my home. More

Ben provided excellent service. He made sure I had a loaner vehicle and kept me updated regarding my vehicle. He made sure I had a loaner vehicle and kept me updated regarding my vehicle. More

Hi, Ben is the best advisor at BMW in Pleasanton,the best personality, and the most knowledgeable advisor you want to get help from!! Thanks Ben you're awesome🤗 personality, and the most knowledgeable advisor you want to get help from!! Thanks Ben you're awesome🤗 More

Awesome customer service. Myriam Flores was great. I had no appointment and yet she worked her hardest to get everything done that my car needed! Myriam Flores was great. I had no appointment and yet she worked her hardest to get everything done that my car needed! More