East Bay BMW
Pleasanton, CA
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This is the best BMW dealership in the Bay area. Everyone here is respectful, and very helpful. The sales personnel have great knowledge of the vehicles and make you feel very welcome. Very friendl Everyone here is respectful, and very helpful. The sales personnel have great knowledge of the vehicles and make you feel very welcome. Very friendly service. In particular both, Amir M. and Anmol B., did a great job showing me vehicles I was interested in and co-ordinating the sale. I never felt rushed or pressured, only re-assured. Jon H. did a great job handling my complicated purchasing situation and I am very grateful for him helping me figure this out. David L. in finance answered my many questions and explained everything very patiently and clearly. Everyone here from the reception staff, to sales, finance and service does an excellent job of handling any questions and concerns. Overall, I am very satisfied with the whole process and would recommend anyone shopping for a car to stop by! More
One of the most professional dealerships out there I’ve been working with the service advisor, Myriam and the service manager AMIT for a long time now and they give me VIP service and make sure that all of been working with the service advisor, Myriam and the service manager AMIT for a long time now and they give me VIP service and make sure that all of our concerns are addressed and the cars are perfect. There is no dealership around when it comes to service. More
Took my car here for service for my BMW. Daryll recommended me to go to this dealership for service. I can tell you, it did not disappoint. Everyone here is so respectful and professional. 1 Daryll recommended me to go to this dealership for service. I can tell you, it did not disappoint. Everyone here is so respectful and professional. 10/10 More
Anmol and Amir were amazing. They were very nice and polite. They did Great follow-ups. We were undecided between pre-owned vs new and they happily showed us all the options. The They were very nice and polite. They did Great follow-ups. We were undecided between pre-owned vs new and they happily showed us all the options. They insisted, we test drive both to get better understanding. In fact, when we visited East Bay BMW, we were still undecided on even X5 vs GLE. I feel, our experience with them while visiting the dealership was one of the factor making us choose X5 over GLE. More