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East Bay BMW

Pleasanton, CA

4.9
604 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 604 reviews

June 07, 2024

Very professional staff, short wait for service, I have been going there for many years. More

by nancy.hollister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Kong, Ezequiel Henriquez
Jun 12, 2024 -

East Bay BMW responded

Thanks again for the recommendation, and have an amazing day!

June 05, 2024

I really appreciate the service at this location. The staff always helps me and doesn’t try to oversell anything either. More

by nnmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
Jun 07, 2024 -

East Bay BMW responded

Nnmar, thanks for taking the time to leave a review.

June 05, 2024

Ben Simpson was very helpfu and has great customer service. Thank you for following up. More

by Engot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Simpson
Jun 07, 2024 -

East Bay BMW responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 01, 2024

This is the best BMW dealership in the Bay area. Everyone here is respectful, and very helpful. The sales personnel have great knowledge of the vehicles and make you feel very welcome. Very friendl More

by joanna.steczynska
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Malek, Anmol Bajwa, David Lampkins, Jonathan Heppler, Sean Scott
Jun 05, 2024 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 01, 2024

I have always gotten my money worth -just too bad they don’t sale the mini Cooper’s no longer More

by Torrentialrains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female
Jun 05, 2024 -

East Bay BMW responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2024

One of the most professional dealerships out there I’ve been working with the service advisor, Myriam and the service manager AMIT for a long time now and they give me VIP service and make sure that all of More

by mjudge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores , Amit Prasad
Jun 07, 2024 -

East Bay BMW responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 30, 2024

Took my car here for service for my BMW. Daryll recommended me to go to this dealership for service. I can tell you, it did not disappoint. Everyone here is so respectful and professional. 1 More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Panela
May 31, 2024 -

East Bay BMW responded

Hi Joey! We're so happy we were able to help you out!

May 30, 2024

Daryl was my sales, he did a great job. Also, the manager John, he’s a wonderful manager. More

by Cindyxiong6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl
Jun 01, 2024 -

East Bay BMW responded

Cindyxiong6, we are very happy we could provide you with a positive experience!

May 29, 2024

Anmol and Amir were amazing. They were very nice and polite. They did Great follow-ups. We were undecided between pre-owned vs new and they happily showed us all the options. The More

by Amit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anmol, Amir
May 30, 2024 -

East Bay BMW responded

Amit, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

May 27, 2024

My consultant Kier Custodio was very polite & helpful. He completed service for all the things I came in for. More

by patricia_l1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
May 29, 2024 -

East Bay BMW responded

Patricia_l1, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

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