East Bay BMW

Michelangelo and James were great help and professional with me and my bmw. I highly recommend those two for anything regarding your bmw!!!!! with me and my bmw. I highly recommend those two for anything regarding your bmw!!!!! More

The service and quality of their work is great. The car was handed over in pretty good conditions and clean. The car was handed over in pretty good conditions and clean. More

I recently had an excellent experience with the BMW service department at East Bay BMW in Pleasanton, CA, thanks to Kier Custodio, my service advisor. He was incredibly kind and attentive, ensuring I g service department at East Bay BMW in Pleasanton, CA, thanks to Kier Custodio, my service advisor. He was incredibly kind and attentive, ensuring I got a courtesy car/loaner vehicle while my car was being repaired. He also kept me updated with status checks throughout the process. Thank you, Kier! More

The GM emphasizes customer satisfaction. The sale force is excellent. They honor prior discount commiment. The sale force is excellent. They honor prior discount commiment. More

Great customer service! Delivered service on time, as promised. Very happy customer, I will continue to service my vehicle here. Delivered service on time, as promised. Very happy customer, I will continue to service my vehicle here. More

Its a great experience at service center, and Daniel Martinez is a nice awesome person. Martinez is a nice awesome person. More

We received good service. It was fast and staff was cordial. I also like the video sent to us showing what repairs that needs to be done. It was fast and staff was cordial. I also like the video sent to us showing what repairs that needs to be done. More

Mariam was wonderful in assisting me. She made my visit personal. She answered all my questions and issues. She also provided me an important brochure on the wrap around my car. She made my visit personal. She answered all my questions and issues. She also provided me an important brochure on the wrap around my car. More

There was no wait period. Myriam was easy to work with and efficient.car was ready on time Myriam was easy to work with and efficient.car was ready on time More

Routine maintenance and one other item all completed as promised. Quick service with a thorough explanation of the work completed. promised. Quick service with a thorough explanation of the work completed. More