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East Bay BMW
Pleasanton, CA
824 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 824 reviews
July 01, 2025
I was entering BMW where I met Cameron and with a great smile he said welcome in how can I help you and I said I wanted to own a BMW he started to look on his computer to see what was on the lot. smile he said welcome in how can I help you and I said I wanted to own a BMW he started to look on his computer to see what was on the lot. More
by larrybrunson60
Employees Worked With
Cameron & George
July 01, 2025
Jeremy Clay and Steve Ann were fabulous. Everything went smooth and it’s nice to do business with such personable and knowledgeable professionals. I will definitely be back! Everything went smooth and it’s nice to do business with such personable and knowledgeable professionals. I will definitely be back! More
by Devequth
Employees Worked With
Steve Ann, Jeremy Clay
June 30, 2025
As always, this is my dealership of choice. I have had experience with three California dealerships in the past year and none of them compare to the Hendrick East baby BMW. In particular today I have had experience with three California dealerships in the past year and none of them compare to the Hendrick East baby BMW. In particular today Daryll was amazing in advising me on some of the features that I really needed help with as well as Alex’s usual service and care More
by JFwhite777
Employees Worked With
Daryll and Alex
June 28, 2025
Always a pleasure to have Daryll’s help when it comes to my BMW. He also provided me a wash as he notice how dirty my car was. The best BMW dealer in the bay. my BMW. He also provided me a wash as he notice how dirty my car was. The best BMW dealer in the bay. More
by Joey
Employees Worked With
Daryll
June 27, 2025
Very professional, and knowledgeable. Our salesman Lito was a great guy and went above and beyond for us, as well as Dave Lampkin from finance, he got us done with the whole process very Our salesman Lito was a great guy and went above and beyond for us, as well as Dave Lampkin from finance, he got us done with the whole process very fast and efficient. The only place we would ever buy vehicles from. More
by joshua.ogawa0811
Employees Worked With
Lito, Dave Lampkin
June 27, 2025
Professional expert service. Marcus is an excellent service advisor, he clearly explained the service required, and what would be done. Thank you! Marcus is an excellent service advisor, he clearly explained the service required, and what would be done. Thank you! More
by billandkate
Employees Worked With
Marcus Sauceda
June 25, 2025
I’ve been taking my car here for repairs since 2018 and i’ve had a great experience nearly every time. Ben Simpson has been great the last 2 years or so, my best service advisor yet! i’ve had a great experience nearly every time. Ben Simpson has been great the last 2 years or so, my best service advisor yet! More
by briboshard
Employees Worked With
Ben Simpson
June 25, 2025
I recently brought my BMW in for service and had the pleasure of working with Kier Custodio, and I couldn’t be more impressed. From the moment I arrived, Kier was professional, knowledgeable, and incred pleasure of working with Kier Custodio, and I couldn’t be more impressed. From the moment I arrived, Kier was professional, knowledgeable, and incredibly attentive. He took the time to explain what my vehicle needed clearly, provided honest recommendations without any pressure, and kept me updated throughout the entire process. Thank you, Kier, for your exceptional service! More
by mlmejia0808
Employees Worked With
Kier Custodio
