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East Bay BMW

Pleasanton, CA

4.9
824 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 824 reviews

July 01, 2025

I was entering BMW where I met Cameron and with a great smile he said welcome in how can I help you and I said I wanted to own a BMW he started to look on his computer to see what was on the lot. More

by larrybrunson60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron & George
Jul 02, 2025 -

East Bay BMW responded

Larrybrunson60, thanks for your praise and kind comments about our team.

July 01, 2025

Service adviser was great, and very helpful in reconciling my invoice. Also, Lyft support was great. Very convenient. More

by rip.benson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't find his card, but he was great
Jul 02, 2025 -

East Bay BMW responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

Jeremy Clay and Steve Ann were fabulous. Everything went smooth and it’s nice to do business with such personable and knowledgeable professionals. I will definitely be back! More

by Devequth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ann, Jeremy Clay
Jul 02, 2025 -

East Bay BMW responded

Devequth, we are glad we could help!

June 30, 2025

As always, this is my dealership of choice. I have had experience with three California dealerships in the past year and none of them compare to the Hendrick East baby BMW. In particular today More

by JFwhite777
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryll and Alex
Jul 02, 2025 -

East Bay BMW responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 28, 2025

Always a pleasure to have Daryll’s help when it comes to my BMW. He also provided me a wash as he notice how dirty my car was. The best BMW dealer in the bay. More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryll
Jun 29, 2025 -

East Bay BMW responded

Joey, we are so happy to read such a great review about East Bay BMW!

June 27, 2025

Very professional, and knowledgeable. Our salesman Lito was a great guy and went above and beyond for us, as well as Dave Lampkin from finance, he got us done with the whole process very More

by joshua.ogawa0811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lito, Dave Lampkin
Jun 29, 2025 -

East Bay BMW responded

Joshua.ogawa0811, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

June 27, 2025

Professional expert service. Marcus is an excellent service advisor, he clearly explained the service required, and what would be done. Thank you! More

by billandkate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Sauceda
Jun 29, 2025 -

East Bay BMW responded

Billandkate, thank you for sharing your positive experience!

June 27, 2025

Great experience. Fast service and was kept informed. Loaner car for a brief repair. Showroom and sitting area was very nice. More

by robwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custudio
Jun 29, 2025 -

East Bay BMW responded

Robwon, we are so pleased you enjoyed your visit to East Bay BMW!

June 25, 2025

I’ve been taking my car here for repairs since 2018 and i’ve had a great experience nearly every time. Ben Simpson has been great the last 2 years or so, my best service advisor yet! More

by briboshard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Simpson
June 25, 2025

I recently brought my BMW in for service and had the pleasure of working with Kier Custodio, and I couldn’t be more impressed. From the moment I arrived, Kier was professional, knowledgeable, and incred More

by mlmejia0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
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