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East Bay BMW

Pleasanton, CA

4.9
620 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 620 reviews

January 11, 2025

They listened to my needs and very friendly and knowledgeable about the vehicles. Highly recommend this Dealership. More

by marie.villa76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alina, Bella
Jan 14, 2025 -

East Bay BMW responded

Marie.villa76, we are glad we could help!

January 10, 2025

Professional upfront service with good communication. I highly recommend the East Bay BMWBMW service department and will absolutely return to the same associate who helped me. More

by craigjcac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Jan 11, 2025 -

East Bay BMW responded

W.catalan, we are so happy to read such a great review about East Bay BMW!

January 10, 2025

Staff was knowledgeable, friendly and accomodating. Also respectful of client’s time by making sure communication was in a timely manner More

by mfiola737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne, Joseph
Jan 11, 2025 -

East Bay BMW responded

We appreciate your positive review about your recent experience with us!

January 10, 2025

Professional upfront service. I highly recommend this BMW service department. Made the service items required very clear and the break down fo the service charges were clearly exp More

by w.catalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
January 09, 2025

East Bay BMW will always be my repair shop and dealership. My tires was flat, staff Wayne help to fix it. I will give Wayne 5 star service. More

by jonimak
Recommend Dealer
Yes
Employees Worked With
Wayne
Jan 11, 2025 -

East Bay BMW responded

Hello Jonimak, thank you; we appreciate your feedback!

January 09, 2025

Responsive. Set expectations met them on time with timely communications during service. Extra help nice on how to use some car features. More

by jason.hickey7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Brightenstine
Jan 11, 2025 -

East Bay BMW responded

Hi Jason.hickey7, thank you for taking the time to leave a review for us at East Bay BMW. We're happy we could meet your expectations!

January 09, 2025

received good customer and service and will absolutely return to the same associate who helped me More

by steveo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marcus
Jan 11, 2025 -

East Bay BMW responded

Steveo, we really appreciate your feedback!

January 07, 2025

I received good customer and service and will absolutely return to the same associate who helped me More

by adgirlandrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier
Jan 10, 2025 -

East Bay BMW responded

Adgirlandrea, thank you for your kind words and this wonderful review!

January 06, 2025

Always the best customer service. Very polite and efficient staff. All most service needs are no stress. More

by BMW 840i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amit Prasad
Jan 10, 2025 -

East Bay BMW responded

Hello Bmw 840i, thank you; we appreciate your feedback!

January 04, 2025

We have purchased 4 cars from East Bay BMW. We like their approach as we can make it quick and easy and feel we are getting a fair deal. More

by wbottini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby
Jan 07, 2025 -

East Bay BMW responded

Wbottini, we're glad to hear you enjoyed your visit.

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