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East Bay BMW

Pleasanton, CA

4.9
558 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 558 reviews

November 05, 2024

Excellent help from Wayne, he was friendly and prompt, addressed my issue immediately and solved it within minutes. Really appreciate it! More

by Kathyj
Recommend Dealer
Yes
Employees Worked With
Wayne
Nov 08, 2024 -

East Bay BMW responded

Kathyj, we are so pleased you enjoyed your visit to East Bay BMW!

November 04, 2024

I love this dealership! I always have the best service here. Our advisor Everardo was really helpful and understood our needs regarding our loner vehicle. Thanks again! More

by MRS. CRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everardo Diaz
Nov 06, 2024 -

East Bay BMW responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 04, 2024

Charles was an exceptional salesperson. Very helpful and prompt. Would recommend him to my family and friends. More

by Cathy McClelland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Slan
Nov 08, 2024 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!

November 03, 2024

I had an amazing experience with my Service Advisor Kier Custodio - he communicated well, answered all my question and worked around my schedule to get me in and out of the dealer. I would highly recommen More

by Payumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Nov 06, 2024 -

East Bay BMW responded

Hi Payumm, thank you so much for your positive comments about East Bay BMW!

November 02, 2024

Both of my service advisor Kier Custodio and Wayne the car guy are great, provided excellent services. Will come back. More

by Jia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne, Kier
Nov 06, 2024 -

East Bay BMW responded

Jia, we really appreciate your feedback!

November 01, 2024

Kay, Amitt and Kavi made this a positive experience! Very professional and friendly. We would recommend them and this dealership to anyone. More

by jlange36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kay, Amit, Kavi
Nov 06, 2024 -

East Bay BMW responded

Thank you again for the great review!

November 01, 2024

Great service. Was helpful throughout the process of purchase right from test drive till relieving the car from their dealership. Zareen was helpful and she seemed More

by Jay Jayakrishnan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zareen Alam
Nov 08, 2024 -

East Bay BMW responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at East Bay BMW!

October 31, 2024

I stopped by to get my tire pressure adjusted late in the evening, well after the service center had closed. I spotted Jose Jimenez and asked if he could help. Even though he was just about to head home, he More

by Smaddineni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Nov 02, 2024 -

East Bay BMW responded

Smaddineni, we are so pleased you enjoyed your visit to East Bay BMW!

October 31, 2024

Had another great experience coming in for a service, east bay bmw never fails to provide excellent service! Wayne assisted me once again for servicing and my experience was nothing short of perfection. More

by Adam
Recommend Dealer
Yes
Employees Worked With
Wayne
Nov 02, 2024 -

East Bay BMW responded

We hope to be of service to you again in the future. Best wishes, East Bay BMW

October 28, 2024

Prompt, courteous & skilled. The service advisor was informative and concerned about my wait time. Very much appreciated! More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier
Nov 01, 2024 -

East Bay BMW responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

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