East Bay BMW

Service was great. My advisor, Bruce Wong, was very helpful and kept me in the loop on the status of my car service. He has helped me in the past and is always proven t My advisor, Bruce Wong, was very helpful and kept me in the loop on the status of my car service. He has helped me in the past and is always proven to be well-informed, helpful, and very friendly. More

Staff greeted us as we walked in the door. Asked if we had any question or wanted help. Every employ we encountered asked if we would like water. Asked if we had any question or wanted help. Every employ we encountered asked if we would like water. More

Great service from Alex and all service staff. Was promptly greeted upon arriving and quickly checked in and given a ride to and from my service. I love the video detail of my car and what is ne Was promptly greeted upon arriving and quickly checked in and given a ride to and from my service. I love the video detail of my car and what is needed and being done. Great customer service! More

I brought my car in due to a check engine light coming on unexpected. I was helped by Kier the service representative and I have to say that he went above and beyond to help. I was very happy with Kier’s c unexpected. I was helped by Kier the service representative and I have to say that he went above and beyond to help. I was very happy with Kier’s customer service approach, communication skills, promptness and politeness. I’d recommend seeing him as your service rep if your car needs service as I’m sure Kier will do his best to help you. I’m a happy customer More

Excellent help from Wayne, he was friendly and prompt, addressed my issue immediately and solved it within minutes. Really appreciate it! addressed my issue immediately and solved it within minutes. Really appreciate it! More

I love this dealership! I always have the best service here. Our advisor Everardo was really helpful and understood our needs regarding our loner vehicle. Thanks again! I always have the best service here. Our advisor Everardo was really helpful and understood our needs regarding our loner vehicle. Thanks again! More

Charles was an exceptional salesperson. Very helpful and prompt. Would recommend him to my family and friends. Very helpful and prompt. Would recommend him to my family and friends. More

I had an amazing experience with my Service Advisor Kier Custodio - he communicated well, answered all my question and worked around my schedule to get me in and out of the dealer. I would highly recommen Custodio - he communicated well, answered all my question and worked around my schedule to get me in and out of the dealer. I would highly recommend working with Kier for your BMW service. More

Both of my service advisor Kier Custodio and Wayne the car guy are great, provided excellent services. Will come back. car guy are great, provided excellent services. Will come back. More

Kay, Amitt and Kavi made this a positive experience! Very professional and friendly. We would recommend them and this dealership to anyone. Very professional and friendly. We would recommend them and this dealership to anyone. More