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East Bay BMW

Pleasanton, CA

4.9
589 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 589 reviews

August 01, 2024

This is the 5th + vehicle leased from East Bay BMW. What more needs to be said. More

by be11186
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kong, Matthew Allen, Michael Sutton, Diana Diaz
Aug 07, 2024 -

East Bay BMW responded

Be11186, thank you for sharing your positive experience!

July 31, 2024

Had a great time buying my 8 series, Anmol treated me like family. Very happy with my purchase! More

by Tajisingh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anmol
Aug 02, 2024 -

East Bay BMW responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at East Bay BMW!

July 31, 2024

Great service and client responsiveness. All my concerns were addressed and the service was done in a timely manner. More

by MWV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wong, Michael Sutton
Jul 31, 2024 -

East Bay BMW responded

Thank you so much again for your feedback! We hope you have a great day!

July 30, 2024

Great team atmosphere and focus. Everyone is attentive and knows how to serve customers. Loved that I had a Genius help me set up my new car! More

by Cam62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Turner
Jul 31, 2024 -

East Bay BMW responded

Cam62, we're glad you had such a wonderful experience with us!

July 30, 2024

Great service. I accidentally came in a week early but they took me in with no complications. More

by Nadirajaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumar
Jul 31, 2024 -

East Bay BMW responded

Hello Nadirajaz, thank you; we appreciate your feedback!

July 30, 2024

Fantastic service as always The representative was very attentive detailed and efficient absolutely great service on point More

by paulchestersmkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezequiel Henriquez
Jul 31, 2024 -

East Bay BMW responded

Paulchestersmkm, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

July 30, 2024

Car problems can be stressful but Myriam always helps remedy these with a high level of professional assistance. Diana also helped me when I had questions about appraising my current vehicle and possible More

by Hershelhicks34
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam, Diana Diaz
Jul 31, 2024 -

East Bay BMW responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at East Bay BMW!

July 29, 2024

Daniel Martinez and Amit Prasad are superstars! They went out of their way to provide excellent service and get my repair done in a timely fashion. I received regular updates and look forward to More

by Ismail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez, Amit Prasad
Jul 31, 2024 -

East Bay BMW responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 29, 2024

The best dealership ever. The sale people very knowledgeable. The service department is excellent. Great experience! More

by tony.medeiros
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Sutton
Jul 31, 2024 -

East Bay BMW responded

Tony.medeiros, we are so pleased you enjoyed your visit to East Bay BMW!

July 29, 2024

Myriam Flores was great to work with and very good at communicating the status of my vehicle. Will definitely come back for service! More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
Jul 31, 2024 -

East Bay BMW responded

Mo, we're glad you had such a wonderful experience with us!

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