East Bay BMW

Always professional and quick to respond. Service department is excellent. Service lounge always me to work while I wait. Service department is excellent. Service lounge always me to work while I wait. More

Myriam Flores was very knowledgeable and accommodating. Thank you for the excellent service. I will have my serviced there again. Thank you for the excellent service. I will have my serviced there again. More

I brought my care for a recall repair. To be honest I don’t expect great service for recalls. But it was pretty mediocre, below my expectations. They kept the car overnight and it was read To be honest I don’t expect great service for recalls. But it was pretty mediocre, below my expectations. They kept the car overnight and it was ready in the morning. Why couldn’t they just fix it that day? He said they had a lot of recalls to do, but that can be fixed by scheduling better. Also, they did some inspection but never even told me why my red service light was on. They couldn’t even read the codes? The lounge is also not very nice compared to what they have in San Francisco. So not horrible but not great. More

Excellent Service and work by the East Bay BMW Team. The entire process from Check-In to Delivery was perfect. The entire process from Check-In to Delivery was perfect. More

I have always experienced friendly, competent service here in sales, tech, service, and the shop. here in sales, tech, service, and the shop. More

The team at East Bay BMW always ensures the customers have the best experience and it was no different during my last visit with Kier Custodio as the service advisor. Thanks for the great service! have the best experience and it was no different during my last visit with Kier Custodio as the service advisor. Thanks for the great service! More

Excellent service and support staff. Specially, from Jonathan Kumar. All the timelines provided was accurate for my car service. Specially, from Jonathan Kumar. All the timelines provided was accurate for my car service. More

Ben Simmons was on top of the service I went for and also communicated what else was needed. communicated what else was needed. More

Alex and the entire service team are awesome. They understand customer service and my vechile service was complete timely. Thank you. They understand customer service and my vechile service was complete timely. Thank you. More

Excellent service, customers treated and taken care of very well. Service and repair department is always does great job. I have been leasing cars from them for many years and highly recommend this dealer very well. Service and repair department is always does great job. I have been leasing cars from them for many years and highly recommend this dealership to everybody. More