East Bay BMW

Great service from Diana on sales and Darryl on the genius team for the awesome experience! Talked me through numbers, making sure to answer all my questions and taking the time to hear my concerns! genius team for the awesome experience! Talked me through numbers, making sure to answer all my questions and taking the time to hear my concerns! More

Eastbay BMW has always been welcoming in a non-pressured environment. Jason Cohn was our sales advisor. He was professional, patient and passionate about the BMW products. He listened to our needs and p environment. Jason Cohn was our sales advisor. He was professional, patient and passionate about the BMW products. He listened to our needs and provided us with several different options. We needed up purchasing a vehicle that met our needs at a price that was more than fair. We did not feel pressured and felt that Jason was in-tuned with what we were looking for. Jason Cohn is definitely an asset to your organization. More

My service advisor Kier provided excellent service and provided updates while my car was being worked on. provided updates while my car was being worked on. More

The experience was outstanding from start to finish. Myriam has been very helpful and professional through the whole process. Myriam has been very helpful and professional through the whole process. More

I got helped with Kier Custodio. He is very friendly and helpful. I had a great experience for my car maintenance and will come visit East Bat BMW again because of Kier! He is very friendly and helpful. I had a great experience for my car maintenance and will come visit East Bat BMW again because of Kier! More

Marcus is the best service advisor who is professional and keep me updated on the progress. Got the car back on time as promised. and keep me updated on the progress. Got the car back on time as promised. More

Overall, I had bad experiences. There are just a few very good people like the service manager, Josh, sales person Daryll and service advisor, Bruce. Whoever I have dealt with in th There are just a few very good people like the service manager, Josh, sales person Daryll and service advisor, Bruce. Whoever I have dealt with in the past other than the employees I mentioned, they were not helpful, they lied to me and charged me for extra tire or they were very rude (one of them were, Miriam). Hope there will be some improvements in your customer service and people skills. More

We had our BMW 328X-D repaired, and the process was smooth, transparent, and effortless. Bruce Wong did a great job leading us through it from the beginning to the end. The service department does su smooth, transparent, and effortless. Bruce Wong did a great job leading us through it from the beginning to the end. The service department does such a good job that makes you come back and that's what we're going to do. Thank you again. More

Eastbay BMW always does a good job with service on communication, delivery and customer service. communication, delivery and customer service. More

Had a wonderful experience purchasing my BMW X5 with Zareen. The whole process went smoothly and I can't thank them enough. Zareen. The whole process went smoothly and I can't thank them enough. More