East Bay BMW

Daniel M was very efficient and professional. Highly recommend requesting his help. Ask for Daniel when you need help. Highly recommend requesting his help. Ask for Daniel when you need help. More

Was a very easy and professional experience with Pier Custodio at East Bay BMW. He was quick to respond and easy to work with. Would have my car serviced there again. Custodio at East Bay BMW. He was quick to respond and easy to work with. Would have my car serviced there again. More

We worked with Cameron Gallup, he has been helpful and excellent in his follow up excellent in his follow up More

East Bay BMW was great to work with to purchase a vehicle. Very professional and an easy process. vehicle. Very professional and an easy process. More

Very happy with Bruce, Josh, and Issac. Very true professional who know how to provide outstanding customer service and thorough details on the repairs. Thank you for the positive experi Very true professional who know how to provide outstanding customer service and thorough details on the repairs. Thank you for the positive experience. More

Cameron Gallup at East Bay BMW in Pleasanton CA helped me with a technology issue with my BMW. He was excellent explaining all the steps needed to resolve my technology issue. His patience and expertise was with a technology issue with my BMW. He was excellent explaining all the steps needed to resolve my technology issue. His patience and expertise was greatly appreciated! More

My service advisor “Kier” was really helpful. He made sure the issue with the car was correctly diagnosed and fixed quickly. Through out the service he kept me informed by providing regular updat He made sure the issue with the car was correctly diagnosed and fixed quickly. Through out the service he kept me informed by providing regular updates. More

Bruce Wong was my service advisor and he was excellent. Thoroughly explained the service and made sure I was comfortable. Service was performed promptly with a video walkthrough. Good follow up afterwards. Thoroughly explained the service and made sure I was comfortable. Service was performed promptly with a video walkthrough. Good follow up afterwards. More

Easy to reserve an appointment and get my X5 seen by tech. Key is to arrive early. They forgot to wash my suv but everything went well. tech. Key is to arrive early. They forgot to wash my suv but everything went well. More

Everardo Diaz was very responsive and made sure that everything was handled very professionally. It has been great working with him. everything was handled very professionally. It has been great working with him. More