East Bay BMW

Always very professional and well organized. Clear explanation. Friendly. Very customer service focused. Attention to detail, Clear explanation. Friendly. Very customer service focused. Attention to detail, More

Always a pleasure to work with the team at EB BMW. When I explain what is wrong they listen, evaluate and report back. When I explain what is wrong they listen, evaluate and report back. More

Service dept is friendly, attentive and waiting area is comfortable. Appreciate their diligence. Technology to update you on car issues with video explanation is stellar. comfortable. Appreciate their diligence. Technology to update you on car issues with video explanation is stellar. More

Very smooth experience, felt I got a fair deal and the support and commitment to excellence was exceptional. support and commitment to excellence was exceptional. More

I had a fantastic experience with Jason. He was knowledgeable, patient, and attentive. He went above and beyond to make our experience a great one! He was knowledgeable, patient, and attentive. He went above and beyond to make our experience a great one! More

My service advisor, Bruce Wong, is incredibly knowledgeable, attentive, and thorough in explaining the details of the work being performed. The staff at East Bay BMW are always friendly and profe knowledgeable, attentive, and thorough in explaining the details of the work being performed. The staff at East Bay BMW are always friendly and professional. Highly recommend their services! More

Daryll Farillas and Jeremy were very helpful and knowledgeable. They answered all my questions. Thanks knowledgeable. They answered all my questions. Thanks More

Offers easy book online appointments, I was greeted right away by Wayne who was very friendly and helpful. Daniel was was great, explained all services to be completed, he was very communicative and offered away by Wayne who was very friendly and helpful. Daniel was was great, explained all services to be completed, he was very communicative and offered to call a Lyft round trip for me. They made the experience as easy as possible. I have been using this dealership for several years and I can see how they have worked to improve the customer service. More

The service advisor, Bruce Wong, is knowledgeable. The staffs are friendly and professional. Highly recommend East Bay BMW. The staffs are friendly and professional. Highly recommend East Bay BMW. More

Nice people, easy to work with. Flexible. Provide amble amount of options, and variety of selections Flexible. Provide amble amount of options, and variety of selections More