East Bay BMW

I brought my car in for the 30k service and It was another awesome experience with East Bay BMW with Ben. Ben was super nice and much appreciate how smoothly and quickly things went. another awesome experience with East Bay BMW with Ben. Ben was super nice and much appreciate how smoothly and quickly things went. More

Professional staff, beautiful facility, entire transaction smooth and easy, from the start to finish. Bobby Padilla was a great help! transaction smooth and easy, from the start to finish. Bobby Padilla was a great help! More

My car had noise on uneven surfaces, but it was intermittent and I did not know when it happens. I appreciate that a service director sits on my car while I tried to reproduce the noise. Eventually intermittent and I did not know when it happens. I appreciate that a service director sits on my car while I tried to reproduce the noise. Eventually, the noise were heard and they fixed it. More

Excellent service and great customer support. The team is always looking for solutions to your problems and they will help you. The team is always looking for solutions to your problems and they will help you. More

Manolito Marquez delivered excellent service & information very transparently to us, that resulted in our decision to lease a BMW beauty, from the East Bay BMW dealership. We all collectively star information very transparently to us, that resulted in our decision to lease a BMW beauty, from the East Bay BMW dealership. We all collectively started on the chassis configuration, sales order & customer delivery process earlier in March this year. Manolito was always available as an advisor, in the last 6 months, to give us the most current updates and answer our questions throughout this journey. More

Ben Simpson is the man! Had prepurchased value oil change for my 2017 and the process was very smooth. Booked an appointment and was out in less than 2 hours. Ben was very k Had prepurchased value oil change for my 2017 and the process was very smooth. Booked an appointment and was out in less than 2 hours. Ben was very knowledgeable and reasonable with recommendations. I also love how the deal has video stream of the service in progress so I can make quick and clear decisions from the comfort of my phone. More

Good service. Understand customer requirements. No much push for sales. Feel conferrable when talking with representatives Understand customer requirements. No much push for sales. Feel conferrable when talking with representatives More

Clean dealership. Quick check in for service. Bruce called in a timely manner to review recommended services along with pricing. No hard sales which I appreciate. Quick check in for service. Bruce called in a timely manner to review recommended services along with pricing. No hard sales which I appreciate. More

Kier custodio is very helpful on setting me up for oil change and Gary was a professional mechanic which answer my concerns about my car change and Gary was a professional mechanic which answer my concerns about my car More

The service manager (Joshua) was excellent and he assured that I had a full explanation about the root cause related to a slight leak that was observed during a routine service appointment. He was readily wi that I had a full explanation about the root cause related to a slight leak that was observed during a routine service appointment. He was readily willing to assist to assure my questions were fully addressed and that was greatly appreciated. More