East Bay BMW

Customer service is seriously lacking, warranty work and no courtesy cars available. Not to mention lack of communication from rep. no courtesy cars available. Not to mention lack of communication from rep. More

Reception responded quickly. Product Specialist Farill provided a very good service. Problems solved. I am happy about the team work of East Bay BMW. Product Specialist Farill provided a very good service. Problems solved. I am happy about the team work of East Bay BMW. More

This is the best experience I have ever had. Thank you Everardo and Guillaume for your wonderful service! Thank you Everardo and Guillaume for your wonderful service! More

Personnel were professional and very helpful. Dealership mgr. and salesman did an excellent job steering us through the car buying process. Would recommend this dealership to anyone. Dealership mgr. and salesman did an excellent job steering us through the car buying process. Would recommend this dealership to anyone. More

I had an outstanding experience at the BMW dealership in Pleasanton, thanks to Kay. From the moment I arrived, Kay was incredibly helpful and attentive, making the entire process smooth and enjoyable. His e Pleasanton, thanks to Kay. From the moment I arrived, Kay was incredibly helpful and attentive, making the entire process smooth and enjoyable. His expertise and friendly demeanor made a significant difference, and he went above and beyond to ensure I was satisfied with my purchase. If you're looking for exceptional customer service and a seamless car-buying experience, I highly recommend asking for Kay! More

Excellent service Nice service Advisor Mr Ben Good time management Customer oriented service center Clean and neat facility time management Customer oriented service center Clean and neat facility More

Good service. Understand customer requirements. No much push for sales. Feel conferrable when talking with representatives Understand customer requirements. No much push for sales. Feel conferrable when talking with representatives More

Always professional in their interactions with me. Been going there for over 25 years. Have treated me quite well. Been going there for over 25 years. Have treated me quite well. More

Excellent and quick service provided by the service department. I have been going there for 10 years and would recommend to others. department. I have been going there for 10 years and would recommend to others. More

I brought my car in for the 30k service and It was another awesome experience with East Bay BMW with Ben. Ben was super nice and much appreciate how smoothly and quickly things went. another awesome experience with East Bay BMW with Ben. Ben was super nice and much appreciate how smoothly and quickly things went. More