East Bay BMW
Pleasanton, CA
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Service rep was very thorough and helpful. Provided timely update on my service. Arranged a ride when the maintenance duration was longer than expected. Provided timely update on my service. Arranged a ride when the maintenance duration was longer than expected. More
Carvana warranty through SilverRock was taking forever, my guy Jonathan Kumar through Email and phone calls helped make it so it cleared faster and car came back in top shape. my guy Jonathan Kumar through Email and phone calls helped make it so it cleared faster and car came back in top shape. More
Ben was the most helpful and best communicator I’ve had in my dealings with BMW East Bay. That being said BMW has failed to properly diagnose the charging anamolies I’m experiencing. in my dealings with BMW East Bay. That being said BMW has failed to properly diagnose the charging anamolies I’m experiencing. More
Everardo Diaz provided superior customer services . He is so amazing and very supportive. I will recommend him to anyone who needs BMW services. He is so amazing and very supportive. I will recommend him to anyone who needs BMW services. More
Jivan and Daryll are great! Jivan was incredibly professional, attentive, and extremely knowledgeable. He understands what I was looking for in a car and explains everything in Jivan was incredibly professional, attentive, and extremely knowledgeable. He understands what I was looking for in a car and explains everything in details. He loves BMW and knows their vehicles inside and out. Daryll was friendly and happy - he showed me a thorough test drive like no one else. They made the entire experience fun and easy with no pressure. Everything was fantastic! Thanks guys! If you are in the market for a BMW, ask for Jivan and Daryll! Great customer service. Highly recommend! More
We found East Bay BMW to be great to work with in our search for a new car. Kyle Glasser helped my wife find the perfect car for her, and she had been looking for months. We made a fair deal on purchase search for a new car. Kyle Glasser helped my wife find the perfect car for her, and she had been looking for months. We made a fair deal on purchase price and trade in. Michael Sutton helped us find the right service contract and financing to meet our needs. None of this was easy as East Bay BMW offers lots of options on cars and service contracts. Kyle and Michael were the right team to help my wife get what she needed. More