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East Bay BMW
Pleasanton, CA
593 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 593 reviews
December 31, 2024
I had an excellent experience working with the Daryll Farillas who assisted me with setting up my new car. They were knowledgeable, patient, and thorough, walking me through all the features and settings Farillas who assisted me with setting up my new car. They were knowledgeable, patient, and thorough, walking me through all the features and settings to ensure everything was personalized to my preferences. They made sure I was comfortable with the technology and answered all of my questions, offering helpful tips to get the most out of my new vehicle. Their expertise and friendly demeanor truly enhanced the entire car-buying experience. Highly recommend their service! More
by anita.mallott
Employees Worked With
Daryll Farillas
December 31, 2024
I had a great experience purchasing my brand new car! Jason Cohn was exceptionally helpful and knowledgeable. They let me trade in my old Toyota Highlander towards getting my brand new Subaru. Once again Jason Cohn was exceptionally helpful and knowledgeable. They let me trade in my old Toyota Highlander towards getting my brand new Subaru. Once again this was thanks to Jason Cohn. My new car is great and I absolutely love it. I would highly recommend BMW and their service. All in all it was easy working with Jason Cohn and he took good care of the transaction. I just had to sit back and relax. There was no pressure or stress put on me and everything worked out great. Highly recommend East Bay BMW and Jason Cohn as a salesman! More
by Ryan Lamon
Employees Worked With
Jason Cohn, Steven Kong
December 30, 2024
We had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and attentive, making the car buying process smooth and stress-free. Highly recommend for anyone looking for g The staff was friendly, knowledgeable, and attentive, making the car buying process smooth and stress-free. Highly recommend for anyone looking for great service and a seamless purchase! More
by Patrick Mallott
Employees Worked With
Jason Cohn, Daryll Farillas
December 21, 2024
Manolito (Lito) Marquez was an amazing person to work with. Not only does he really know his stuff about the vehicle, but was also not a pushy or fake salesperson. Was very genuine during the entire proc with. Not only does he really know his stuff about the vehicle, but was also not a pushy or fake salesperson. Was very genuine during the entire process and actually worked hard towards getting me a discount twice. I know he did a sincere effort in that because I had already talked to another salesperson who couldn't get me those discounts. Great experience overall. When the Finance department made a mistake with my down payment, Lito resolved it for me even though the car was already sold by then and he didn't really need to get involved. More
by DavidFrank
Employees Worked With
Manolito Marquez
December 20, 2024
James Ylagan was so nice to work with and so helpful. Ended up buying the new 2025 X3 even though I only planned to "look" that day! East Bay always delivers for my family. Ended up buying the new 2025 X3 even though I only planned to "look" that day! East Bay always delivers for my family. More
by marketahowarth
Employees Worked With
James Ylagan
December 19, 2024
We brought our BMW 328i in for service, and had the pleasure of working with Service Advisor Daniel Martinez. He helped us get all our issues sorted out and the vehicle back in top condition. Employees pleasure of working with Service Advisor Daniel Martinez. He helped us get all our issues sorted out and the vehicle back in top condition. Employees like Daniel are the reason we choose to buy and service our vehicles at East Bay BMW. More
by SKRowe
Employees Worked With
Daniel Martinez (Service Advisor)
December 19, 2024
Jason Cohn was wonderful to work with. Educated and entertained me and my daughter as we learned about the various options and vehicles and provided us with the best service and price. C Educated and entertained me and my daughter as we learned about the various options and vehicles and provided us with the best service and price. Couldn’t have gone to a better person. More
by peymanf2
Employees Worked With
Jason Cohn
