Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

East Bay BMW

Overview Reviews (685)

East Bay BMW

Name: East Bay BMW
Address: 4350 Rosewood Drive, Pleasanton, CA, 94588, US
Telephone: (866) 985-9954
Rating: 4.9

4.9

685 Reviews

4350 Rosewood Drive, Pleasanton, California 94588

Directions Directions

Sales: (866) 985-9954

Service: (866) 985-9954

Parts: (866) 985-9954

Contact Dealership

East Bay BMW

Pleasanton, CA

Overview

Reviews

4.9

685 Reviews

Call Dealership (866) 985-9954

View Awards

4350 Rosewood Drive

Pleasanton, CA

94588

Directions

4.9

685 Reviews

Write a review

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

Overview Reviews (685)

Contact East Bay BMW

Sales: (866) 985-9954

Service: (866) 985-9954

Parts: (866) 985-9954

Call (866) 985-9954

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

professional recommend dealer price repair new vehicle friendly staff car service communication

By Type

Showing 685 reviews

March 12, 2025

SALES VISIT - NEW

Great experience. James Ylagan is responsive, patient and helpful! He showed/told me everything I needed to know and more to facilitate my iX purchase including gettin James Ylagan is responsive, patient and helpful! He showed/told me everything I needed to know and more to facilitate my iX purchase including getting the best deal possible on pricing and comparing lease/purchase terms. More

by newtoBMW

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

James Ylagan

Report | Print

March 11, 2025

SERVICE VISIT

Wayne the car guy is always pleasant to deal with. He has very positive attitude which makes my experience pleasant. He has very positive attitude which makes my experience pleasant. More

by Justhelen

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Wayne the car guy

Report | Print

March 11, 2025

SERVICE VISIT

Wayne in the service department is very helpful, knows his job plus. He is caring and friendly. Always a pleasure when he waits on me. his job plus. He is caring and friendly. Always a pleasure when he waits on me. More

by Gramachris0129

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Wayne 5 star service department

Report | Print

March 09, 2025

SALES VISIT - NEW

Always a fantastic experience. Very professional and this was our 7th BMW from this location. Very professional and this was our 7th BMW from this location. More

by barclay.kung

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Aaron Festejo

Report | Print

Mar 12, 2025 -

East Bay BMW responded

Hi Barclay.kung, we are very happy to have provided you with such a positive experience!

March 08, 2025

SALES VISIT - NEW

Daryll Farillas did an amazing job helping me navigate and learn all the functions on my X3. He was very helpful and courteous. and learn all the functions on my X3. He was very helpful and courteous. More

by tednkaz

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Daryll Farillas

Report | Print

Mar 12, 2025 -

East Bay BMW responded

If you have any further questions, please don't hesitate to reach out!

March 08, 2025

SALES VISIT - USED

Kay Hashemi was incredibly helpful and knowledgeable, making the entire car buying process smooth and stress-free. He listened carefully to my needs and found the perfect vehicle within my budget, going making the entire car buying process smooth and stress-free. He listened carefully to my needs and found the perfect vehicle within my budget, going above and beyond to ensure I was completely satisfied with my purchase. I would highly recommend him to anyone looking for a new car. More

by Nicole

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Kamron

Report | Print

Mar 12, 2025 -

East Bay BMW responded

Nicole, thanks for your praise and kind comments about our team.

March 07, 2025

SERVICE VISIT

I love the video review of my car and being able to commnicate by text is great. commnicate by text is great. More

by cary1029

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Willie Walker, Joshua Presinal

Report | Print

Mar 12, 2025 -

East Bay BMW responded

Cary1029, we are glad we could help!

March 07, 2025

SERVICE VISIT

You take good care of my car( and me)! !!!! I really like seeing the video/ tech. report!!!!! ty: J.B. my advisor. !!!! I really like seeing the video/ tech. report!!!!! ty: J.B. my advisor. More

by vonschopp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Joseph Brightenstein

Report | Print

Mar 12, 2025 -

East Bay BMW responded

Hi Vonschopp, thank you for taking the time to leave a review for us at East Bay BMW. We're happy we could meet your expectations!

March 07, 2025

SERVICE VISIT

Great timely service by professional people! Service writer was courteous and very knowledgeable about all service items! Service writer was courteous and very knowledgeable about all service items! More

by Dzavattero

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Ezequiel Henriquez

Report | Print

Mar 12, 2025 -

East Bay BMW responded

Dzavattero, we're happy you found our staff to be so supportive during your experience here at East Bay BMW.

March 06, 2025

SERVICE VISIT

I had a great experience with my service at Easy Bay BMW. My advisor Kier kept me updated throughout. A breeze from drop off to pickup. My car was purchased here since new in 2014. Still gets serviced here t My advisor Kier kept me updated throughout. A breeze from drop off to pickup. My car was purchased here since new in 2014. Still gets serviced here till today! Thanks More

by jesuratos

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Kier Custodio

Report | Print

Mar 11, 2025 -

East Bay BMW responded

Hello Jesuratos, thank you; we appreciate your feedback!

East Bay BMW

East Bay BMW Awards Awards

Showing 685 reviews

Map and Directions to East Bay BMW