East Bay BMW

East Bay BMW always provides great customer service! Service Advisor Everado Diaz is always wonderful to work with ! Service Advisor Everado Diaz is always wonderful to work with ! More

I recently purchased a new BMW i7 from East Bay BMW, and the experience was exceptional from start to finish. Bobby Padilla was my main point of contact, and he made the entire process smooth, professional, the experience was exceptional from start to finish. Bobby Padilla was my main point of contact, and he made the entire process smooth, professional, and even enjoyable. Bobby was incredibly knowledgeable about the i7 and took the time to walk me through all the vehicle’s advanced features and options. He was responsive, honest, and never pushy—just genuinely helpful and focused on making sure I got exactly what I was looking for. The team at East Bay BMW made the paperwork and delivery process efficient and straightforward. I left the dealership feeling confident and excited about my new vehicle. The i7 is an incredible car, and I’m grateful to Bobby and the team for making the buying experience equally impressive. Highly recommend East Bay BMW—and definitely ask for Bobby Padilla if you're in the market for a new BMW! More

Efficient courteous service. The Lyft rides to and from are also key. Friendly service advisor. The Lyft rides to and from are also key. Friendly service advisor. More

Associate was not knowledgeable of service technicians recommendations, was not helpful in answering questions and was in a rush. recommendations, was not helpful in answering questions and was in a rush. More

Excellent customer service. My sales representative Edward Molina was very thorough and helpful with the purchase of our new vehicle My sales representative Edward Molina was very thorough and helpful with the purchase of our new vehicle More

Had a wonderful experience getting our questions about our X5 answered by Steve Ann. Was worth the drive to get our questions answered our X5 answered by Steve Ann. Was worth the drive to get our questions answered More

Steve Ann did an amazing job today answering all of our questions. He was were knowledgeable about my X5 car. Thanks so much questions. He was were knowledgeable about my X5 car. Thanks so much More

Marcus was excellent. Thanks so Much, I look forward to all of my future visits. Thanks so Much, I look forward to all of my future visits. More

I am thrilled to be the proud owner of the iX M70! The East Bay BMW Team made the entire process incredibly seamless. I truly value customer service, professionalism, product knowledge, and cordiality The East Bay BMW Team made the entire process incredibly seamless. I truly value customer service, professionalism, product knowledge, and cordiality, and all of these qualities were on full display at East Bay BMW. I want to give a special shoutout to Jason Cohn (Client Advisor), Steve Ann (Product Specialist), and Steven Kong (Financial Services). JASON went above and beyond to help me find the iX M70 I was looking for. He was able to make it happen in a short amount of time, despite the limited inventory nationwide. He truly is a miracle worker! More