East Bay BMW

I recently brought my BMW in for service at East Bay BMW and while I was hesitant from previous experiences, I couldn’t be more impressed. From the moment I arrived, the staff was professional, courteous, a and while I was hesitant from previous experiences, I couldn’t be more impressed. From the moment I arrived, the staff was professional, courteous, and efficient. My service advisor, Anthony D’Amore kept me informed every step of the way and made the entire process stress-free. The work was completed while my service advisor was off, and he took the time to call me to let me know. They even gave it a complimentary wash, which was a nice touch. It’s clear that the team takes pride in their work and values their customers. I truly appreciate the attention to detail and top-notch customer care. Highly recommend their service department if you want your BMW in expert hands! More

The technician who worked on the car was very professional and gave details of all components that he was servicing. He even took a video to show the different components within the bonnet and th professional and gave details of all components that he was servicing. He even took a video to show the different components within the bonnet and their upkeep. Overall very pleased with this servicing More

Great and efficient service. The service advisor, Ruben, is super nice and we got helped immediately after arrival. The service advisor, Ruben, is super nice and we got helped immediately after arrival. More

I recently brought my car in for service at East Bay BMW, and I had the pleasure of working with Ruben. From start to finish, the experience was smooth, professional, and stress-free. Ruben was attentive, co and I had the pleasure of working with Ruben. From start to finish, the experience was smooth, professional, and stress-free. Ruben was attentive, communicative, and made sure I was fully informed every step of the way. He clearly takes pride in delivering excellent customer service and made the entire process easy and efficient. My car was ready on time and everything was handled with care. I highly recommend Ruben and the East Bay BMW team—I’ll definitely be back! More

Joshua Presinal and Ruben Lopez Jr. were both instrumental in getting my car repaired. I was having a difficult time in the beginning then Mr. Presinal got involved and everything went were both instrumental in getting my car repaired. I was having a difficult time in the beginning then Mr. Presinal got involved and everything went smoothly. Ruben was a delight to have as a service advisor. Very professional! Great service. Thank you all. More