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East Bay BMW

Pleasanton, CA

Overview
Reviews
4.9
649 Reviews
Call Dealership (866) 985-9954

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 649 reviews

February 14, 2025

Great service, as always. Thanks Kier and Wayne. This is why I buy BMW and come to East Bay BMW. More

by christiaanjpbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custudo, Wayne
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February 13, 2025

Wayne Dabio made what is normally a not-so-fun task to a very pleasant one. Great customer service! Joseph was very knowledgeable and reassuring. He communicated all updates which helped me to plan my sched More

by GInc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Dabio, Joseph Brightenstine
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February 13, 2025

East Bay always takes good care of us. Easy to get appointments and prompt and efficient service More

by Jim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kumar, Diana Diaz
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February 13, 2025

The people are very friendly, the work they do is good quality and the facility is nice and clean. More

by s_x_lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Nocon
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February 12, 2025

Have been customer for this dealer for 10 years. Most of the time, I like the way they deal with their customers: friendly, offer video summary of car inspection during each maintenance, offer lodge More

by lilong721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kumor
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February 12, 2025

Prompt service when I got there. Very professional. Took care of everything. I needed them too. More

by johngooch6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne the car guy. 5 stars
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February 12, 2025

Salesman was patient and tried his best to work with me in getting a payment I can afford. More

by Michelle Faed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ENRIQUE POLA (client advisor), Steven Kong
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Feb 14, 2025 -

East Bay BMW responded

Michelle Faed, thank you for your kind words and this wonderful review!

February 10, 2025

I had the pleasure working with Bruce Wong. He was informative and efficient, ensuring a seamless and pleasant service experience. More

by dgflee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wong
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Feb 14, 2025 -

East Bay BMW responded

Hello Dgflee, thank you; we appreciate your feedback!

February 09, 2025

My car had a back ordered part that resulted in it being in the shop for 6 months. The team was helpful in getting me a courtesy car. Shoutout to Wayne the car guy for being thorough when I picked up the co More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier, Wayne
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Feb 13, 2025 -

East Bay BMW responded

L, thank you for your kind words and this wonderful review!

February 07, 2025

Enrique and David made the sales process very seamless. I would recommend this dealership to anyone. They make us feel very comfortable. More

by Ivan Maroevich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Pola , David
Report | Print
Feb 12, 2025 -

East Bay BMW responded

Ivan Maroevich, thanks for your praise and kind comments about our team.

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