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East Bay BMW

Pleasanton, CA

Overview
Reviews
4.9
658 Reviews
Call Dealership (866) 985-9954

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 658 reviews

February 21, 2025

They've done excellent work in a timely manner for my 2016 BMW 228i over the past 10 years. More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Lopez
Report | Print
February 20, 2025

Consistent, friendly and service oriented. Things get addressed correctly the first time, every time. I highly recommend the East Bay BMW team. More

by cwduff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Simpson - Service
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February 19, 2025

Thanks Michaelangelo for all the help with my servicing. Appreciate your professionalism and knowledge of the services and pricing. thanks again! More

by zoeylove1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaelangelo
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Feb 21, 2025 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 19, 2025

Excellent & very friendly service. I would highly recommend their sales staff as well as their service Dept. More

by leonardjhsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Lopez, Wayne
Report | Print
February 19, 2025

Very professional sales team. Best vehicle purchasing experience I've ever had. Special thanks to Aaron and Kamron More

by livengood7mm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Kamron
Report | Print
Feb 21, 2025 -

East Bay BMW responded

Livengood7mm, we are very happy we could provide you with a positive experience!

February 18, 2025

My service advisor did a fantastic job. Let me know when the car would be ready and was almost exact on my wait time. Everything was smooth and easy, car was washed and ready for m. More

by johnrob5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezequiel Henriquez
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Feb 21, 2025 -

East Bay BMW responded

Johnrob5, thank you so much for your high rating!

February 18, 2025

Bruce Wong did a great job keeping me updated on my vehicle progress. Thank you. More

by Mayaisaiahmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wong
Report | Print
Feb 21, 2025 -

East Bay BMW responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at East Bay BMW!

February 18, 2025

Thank you MichaelAngelo for the help and assistance! Will keep in touch with you for additional future needs! Thanks again! More

by HieuNguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MichaelAngelo
Report | Print
Feb 21, 2025 -

East Bay BMW responded

Thank you, and have a fantastic day!

February 17, 2025

Service was great. Wait was minimal and the lounge is nice. I do all my service here. More

by mxmora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall the name
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Feb 21, 2025 -

East Bay BMW responded

Feel free to reach out to us if you need anything. Have a wonderful day.

February 14, 2025

Great service, as always. Thanks Kier and Wayne. This is why I buy BMW and come to East Bay BMW. More

by christiaanjpbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custudo, Wayne
Report | Print
Feb 20, 2025 -

East Bay BMW responded

Hello Christiaanjpbrand, thank you; we appreciate your feedback!

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