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Earnhardt Toyota

Mesa, AZ

4.9
1,508 Reviews

6136 E Auto Loop Ave

Mesa, AZ

85206

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1,508 Reviews of Earnhardt Toyota

September 26, 2024

My car was serviced well within the time that Zach,the service supervisor, said it would be ready. Everyone is friendly and helpful. The waiting area is comfortable. I .will recommend this dealership More

by brege11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 27, 2024 -

Earnhardt Toyota responded

We're thrilled to hear you had a great experience with our team and that you found our waiting area comfortable. Your recommendation means a lot to us. Looking forward to serving you again! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

September 21, 2024

They have been super helpful from the day I purchased the truck, 6 years later they still go out of thier way to assist like it is a brand new sale. More

by symptoms
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Corey worthy
Sep 23, 2024 -

Earnhardt Toyota responded

We’re thrilled to hear that our team has continued to provide excellent support over the years. Your satisfaction means the world to us, and we’re always here to help, no matter how long it's been. Enjoy your truck! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

September 16, 2024

Had a very pleasant experience with this dealership. Went in to buy a vehicle. Came out with an even better one that the one I originally went in for. Very friendly staff. I would recommend this dealers More

by clbyrne77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niles Narain
Sep 17, 2024 -

Earnhardt Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you found the perfect vehicle and had a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you again for all your Toyota needs! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

September 16, 2024

The service was professional and Oliver did a great job of explaining the paperwork. We would definitely refer this dealership to friends. More

by kossmans157
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xavier Alvarez
Sep 17, 2024 -

Earnhardt Toyota responded

Thank you for the fantastic review! We're thrilled to hear that Oliver provided excellent service and made the paperwork easy to understand. Your referrals mean a lot to us, and we look forward to welcoming your friends! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

September 11, 2024

The only thing I would recommend, is giving the customer a guesstimate on how long a set service is likely to take, especially when they've made an appointment to have it done. Other than that everything wa More

by JoshJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Sep 12, 2024 -

Earnhardt Toyota responded

Thanks for your feedback, Josh! We appreciate your suggestion about providing estimated service times. It's great to hear that everything else went well. We'll definitely take your input into consideration as we aim to improve our customer experience! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

September 09, 2024

Ive only been here twice, but each time i like the way i was treated and was even provided with a ride home and back. That’s something you don't see, a definite plus in staying with this dealer. More

by Jegraham1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saddie
Sep 10, 2024 -

Earnhardt Toyota responded

Thanks for sharing your experience! We're thrilled to hear you felt well taken care of during your visits. Providing a great customer experience is our priority, and we're glad our extra touches made a difference. We look forward to welcoming you back soon! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

September 08, 2024

Very efficient and helpful with all my issues. A pleasant experience. Sales people are very helpful and knowledgeable about the product. More

by chuckandres48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celsey
Sep 09, 2024 -

Earnhardt Toyota responded

Thanks for the fantastic feedback, Chuck! We’re thrilled to hear you had such a positive experience with our team. Our sales staff works hard to ensure you get the best service and information. We appreciate your support! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

September 07, 2024

The visit ended up costing me way more than I anticipated. I hope I can trust the service people and that the problems they found are legitimate and fixed. I was happy that they did keep communi More

by mschaible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Atkins
Sep 09, 2024 -

Earnhardt Toyota responded

Both your business and your feedback are greatly appreciated. Should you like to discuss any of these concerns in further detail, please don't hesitate to contact me. I'm always here to help. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

September 03, 2024

Purpose was a 5K checkup and 1 Armor application. Excellent coordination and communications. Wiper blades replaced before the final checkout. More

by caboyer48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael Santos
Sep 04, 2024 -

Earnhardt Toyota responded

We're thrilled to hear you had a great experience with your 5K checkup and found our communication effective. It's our goal to provide top-notch service, and we're glad we could take care of your wiper blades too. Your feedback means a lot to us! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

September 02, 2024

Luis treated me wonderfully. I went to look at the Labor Day sales and drove out with a new 2024 Toyota. I did not feel pressured and felt as if they were trying to help me make More

by liz_AZ3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 03, 2024 -

Earnhardt Toyota responded

Thanks for sharing your experience, Liz! We're thrilled to hear that Luis provided you with excellent service and helped you find the perfect 2024 Toyota. Enjoy your new ride, and we appreciate your feedback! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

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