Earnhardt Toyota

After researching auto safety reports and summaries prepared by different investigative organizations, my husband and I, armed with our research results, spent the last two weeks visiting different car prepared by different investigative organizations, my husband and I, armed with our research results, spent the last two weeks visiting different car dealers to check the vehicles which were reported as the top models for gas mileage and safety and other factors. The first dealer we visited was our Honda dealer , Earnhardt Honda by the I-10 & 101 Freeway in Avondale, Arizona. (We also have a 2006 Honda Civic.) We checked out Honda first because Honda was number one on our list. Then we checked nine other different car dealers as a result of our research. After checking out all of the top ten cars that we researched, we went back to our Honda dealer and purchased the 2012 Honda Civic EX for the following reasons: Honda had the best cars. Other car companies achieved the 40 mpg status in some of their cars; but, they lost points in their design. To achieve the engineering part, they sacrificed practicality. The interior design was so illogical in some cars. Maneuvering your body in some vehicles was difficult. Some were hard to drive. Most of these other cars were very uncomfortable. Some of the vehicles would present blind spots because of their design and make it very difficult for other cars on the road to notice their presence. If you came up on the lower side or in back of an SUV or bus for example, the drivers might not see you. We knew from past experience that Honda has excellent customer service. During our initial visit to our Honda dealership, Manuel Cabrera was the person who helped us. He was very knowledgeable about all the Honda vehicles. I mention this because at some of the other car dealers, some of the sales personnel did not know a lot about their company’s vehicles and were unable to answer some of our questions. Then, after visiting all the other dealers, we came back and Mr. Cabrera helped us again. The Honda Civic we choose was really “loaded” with a lot of new features we are very unfamiliar with (like the onboard navigation, etc.). He was very patient with us and very informative and we fell in love with this car!! Even after we bought the car, he contacted us to see how we were doing and how we thought the car was performing. He told us to contact him if we needed any further help whatsoever in learning all the new systems that were available in our new Civic. He would go over everything again if we wanted him to. He was very kind, very patient, and very well informed. Now we have two Honda Civics!!!!!!! We know our Honda’s will get the best maintenance and service as our Honda dealer is the best! S. Graves More

The sales staff was low key and informative. They did not The sales staff was low key and informative. They did not push anything on us and answered our questions without embellishment. We actually upgraded The sales staff was low key and informative. They did not push anything on us and answered our questions without embellishment. We actually upgraded from our intended model but that was at our initiative and not through urging by sales staff. Nigel was our initial contact but being involved with another customer he asked Jack to assist us. Jack provided us succinct information on the models and worked with us to get a financial package that met our needs. After our purchase Nigel went over the car with us and set up the Bluetooth. Cameron was the easiest finance person we have encountered and discussed the pros and cons of the warrenty options based on the terms of our contract and our needs. He did not push the optimun package and since Toyota offers options within the packages he noted those components that were or were not advantageous. We did not feel pressured at any time and enjoyed the cordial atomsphere and friendly staff at Earnhardt Toyota/Scion. More

this was the best new car buying experience that I have ever had and I have bought a few. the salesman(david bailey) was an exceptional representative and is definitely a big plus for earnhardt toyota. I w ever had and I have bought a few. the salesman(david bailey) was an exceptional representative and is definitely a big plus for earnhardt toyota. I would and will recommend him to my friends. thanks david and earnhardt toyota for a great buying experience. More

Steve was very friendly. He explained everything before the service was performed and afterwords as well. The service was done in a timely manner. Overall I was very satisfied with my experience. I will ce the service was performed and afterwords as well. The service was done in a timely manner. Overall I was very satisfied with my experience. I will certainly use your service again when the need arises. More

We knew exactly what vehicle and options we wanted and Earnhardt's responded first to our inquiries. They provided information on what was availible in their inventory with absolutely no pressure. After Earnhardt's responded first to our inquiries. They provided information on what was availible in their inventory with absolutely no pressure. After our selection the remaining process was smooth and stress free. Everyone we had contact with was knowledgeable and friendly. Nigel handled the majority of the transaction including the delivery. His explanation of the vehicle features was thorough and very helpful. We are totally satisfied with our purchase. More

I have bought numerous cars over the past fifteen years from this dealship and have always had first class sales and service. Each person who has assisted me has gone above and beyond the call of duty. I w from this dealship and have always had first class sales and service. Each person who has assisted me has gone above and beyond the call of duty. I would not buy a car anywhere else and recommend them highly to friends and family. From sales, finance, management and to their service department they are knowledgeable, dependable, forthright, courteous and willing to work with the customer so that they walk away completely satisfied. Thanks Earnhardt, you are #1 in my BOOK! More

Buying a car at Earnhardt Toyota was a great experience. I worked with Evan Aldrich and he explained all my options clearly - helping me figure out if leasing or buying a car was best for me. I am confident I worked with Evan Aldrich and he explained all my options clearly - helping me figure out if leasing or buying a car was best for me. I am confident I got the best deal around. I would recommend Earnhardt Toyota to anyone who was looking for a new or used car. More

Everyone at the dealership was extremely helpful and none of them were pushy or overbearing. I had been dealing withseveral dealerships in my search for a car so was pretty much expecting someone in my face of them were pushy or overbearing. I had been dealing withseveral dealerships in my search for a car so was pretty much expecting someone in my face when I walked in. This was not the case with Earnhardt Toyota. I lookk forward to dealing with them in the future and will have no problem sending other people their way. They had been recommended to me by someone I know nd I'm glad I went there. More

I typically do not like dealing with salesmen, because they are so pushy. Although recently I had the best experience I have ever had with a salesman. I felt like Ron was actually there to help me. He gav they are so pushy. Although recently I had the best experience I have ever had with a salesman. I felt like Ron was actually there to help me. He gave me solid information even if it wasn't in his best interest. I did feel like he was acting in my best interest the whole time. He went above and beyond to help me and I really enjoyed the whole experience. More

I had the best experience at Earnhardt Toyota. This was the my first car that I purchased on my own and I imagined that it would take about 4 hours to go through the whole process. I was wrong! Given that the my first car that I purchased on my own and I imagined that it would take about 4 hours to go through the whole process. I was wrong! Given that I knew what I wanted helped, but after I made my decision I didn't have to spend hours with a financial officer wondering if I was going to get approved or not and I never felt like I had to worry about being two-timed into something I didn't want to do. All the guys I worked with were to-the-point, open and truly helpful. I would recommend this dealership to anyone in the future (not to mention that Toyota's are great cars!) I live all the way out in Ahwatukee but the drive to Mesa was surely worth it! Thanks!!!!!! More