Earnhardt Peoria Kia

So Kia has left a horrible taste in my mouth. The purchasing experience was fine. I own a 2021 Kia sorrento and have had it for less than a year with less than 10,000 miles on it. The first probl The purchasing experience was fine. I own a 2021 Kia sorrento and have had it for less than a year with less than 10,000 miles on it. The first problem started when I took it in for its first oil change, Kia botched it and the oil leaked all out of my car. They could have caused some serious damage and when I asked about a secondary complimentary oil change it was a bit of a fight before they agreed. Now before I took my car to be serviced at Kia I have had zero problems which brings me to today. After that my check engine light came on giving error code P04227A which indicates something with the gas evap system. I take it in and the code was reset to make the check engine light go off, but I was never told anything further. The check engine light comes back on and the code is showing again as well. I take it back where they then see that there is a leak and will need to keep it to figure out what is wrong. They put me in a rental, 2 days later I get a call saying that the evap canister is damaged and that I hit something (I inform them that I did not) but they then proceed to tell me it is a cost that is on me of $800 and not them due to it being an “external” issue not an “internal issue” although this is an internal component to the vehicle. There is no way that within less than a year I should be coming off of a cost of $800 for an evap canister that should be covered under warranty. They claim that the warranty is great until you get to their logistics of words and then you are faced with out of pocket costs. This is my first Kia experience and will be my last. Ever since I’ve let Kia service my car I have had issue after issue. The customer service has lacked and I am very unhappy. They claim that this can happen with normal debris, if that is in fact true then that is faulty placement by Kia because even if replaced wouldn’t guarantee regular street debris to do this again causing another $800 fix. I would not recommend servicing your car here. More

Our car buying experience was absolutely awesome. Every aspect of the sale was made simple and easy. No pressure. I highly recommend you ask for James Arroyo or Walker Hardy. They will go out of thei Every aspect of the sale was made simple and easy. No pressure. I highly recommend you ask for James Arroyo or Walker Hardy. They will go out of their way for us during the whole process. Peoria Kia will always be our go to for Service and Sales. More

Justin is my service advisor, and I always receive first class service at Peoria Kia. class service at Peoria Kia. More

I always have a great experience. My car is always taken care of. Will always buy kia My car is always taken care of. Will always buy kia More

Dealing with Victor and the rest of the staff was great. This is the second car my wife and I have bought from Victor. I will buy my next car from Earnhardt Kia, as long as I can deal with Victor. The servi This is the second car my wife and I have bought from Victor. I will buy my next car from Earnhardt Kia, as long as I can deal with Victor. The service was quick and enjoying. Thanks, we will be back. More

Kudos to Nate, Victor and Jordan. I purchased a new Kia Soul yesterday and the process was made so easy because of these 3 gentlemen. I ordered the exact car I I wanted, at the price I wanted, and couldn' Soul yesterday and the process was made so easy because of these 3 gentlemen. I ordered the exact car I I wanted, at the price I wanted, and couldn't have been treated any better. They are why I keep coming back to Peoria Kia. Thank you all!!!!!! Linda Drago More

Mark works at this dealership and his work ethic is impeccable...honest and swift. He always keeps me informed and ensures that I am comfortable while waiting for my vehicle...I am sure this is due whe impeccable...honest and swift. He always keeps me informed and ensures that I am comfortable while waiting for my vehicle...I am sure this is due where he works the Peoria Kia Dealership...expecting nothing but the BEST! More

Thank you Justin for taking care of me. My 2022 Niro is new technology with many more sensors. Justin was great at explaining the new features of my car. new technology with many more sensors. Justin was great at explaining the new features of my car. More