Earnhardt Peoria Kia

I love going to Peoria Kia and having Mark Cronk assist me. He is the very best service person I have ever had. He is professional, and very knowledge. He keeps you informed and explains what needs to be me. He is the very best service person I have ever had. He is professional, and very knowledge. He keeps you informed and explains what needs to be done. I wouldn't think of going anywhere else. More

I love going to Peoria Kia for any and all service to my Sportage. I bought this vehicle there in addition to the two Sportages I had previously. Mark was very informative about needed services in addition Sportage. I bought this vehicle there in addition to the two Sportages I had previously. Mark was very informative about needed services in addition to oil change like tire rotation and brakes. I chose to wait and the lobby was clean and comfy. More

The sale was amazing, great people. Went in recently for my first oil change/8k mile checkup.... I've had better times at a Quik-E-Lube. My advisor, Brian, I never saw hide nor hair o Went in recently for my first oil change/8k mile checkup.... I've had better times at a Quik-E-Lube. My advisor, Brian, I never saw hide nor hair of. The lady that finally helped me was so soft spoken (in a loud environment) after several repeated 'What?' and 'Pardon?' I just nodded. 95 minutes later she found me (the waiting area was full with some family) and said the car was ready. Again, I could barely hear what she was saying once we were back in the service area, except for the price. When I asked why the car was still dirty, she explains the car wash is undergoing maintenance, and if I want to wait maybe another hour, they should be done. Very disappointed to see that the vacuum and the glass cleaner are all attached to the car wash, as nothing was done to my car. I understand this was mostly free work for you guys, but it does not make me want to come back and pay to have anything done for sub-par service. More

Scott Feichtinger recently sold me a new car. He was knowledgeable and helpful throughout the process, and I left pleased and satisfied with Scott and the dealership. A good experience! He was knowledgeable and helpful throughout the process, and I left pleased and satisfied with Scott and the dealership. A good experience! More

ZERO STARS for the team at Peoria Kia. I purchased a vehicle here, signed the paperwork, agreements, add-ons & everything (WASTED HOURS of my work day) and was suppose to come back within I purchased a vehicle here, signed the paperwork, agreements, add-ons & everything (WASTED HOURS of my work day) and was suppose to come back within 2 days with my trade in - to pick up the vehicle I had purchased. When I received the call that the vehicle was ready (it needed a fog light), my sales associate told me that the vehicle was ready AND my interest rate had doubled! (WOW!) I told her that I would need them to get closer to the original quote and if they couldn't I would provide my own financing. 2 days later I received a text saying the car was no longer for sale, they had my deposit, they ran my credit and they said the car "didn't pass inspection"- surprising as it was ready for pick up Friday. It's obvious the dealership lied and sold the car after I had singed for the vehicle and was waiting to pick up the car! I do not recommend this dealership whatsoever. More

We shopped over the phone and Earnhardt Peoria Kia had the best deal. We made an appointment to test drive the car and I absolutely loved the way it handled. So happy with our purchase. Our salesman, J the best deal. We made an appointment to test drive the car and I absolutely loved the way it handled. So happy with our purchase. Our salesman, Johnny Pearlstein was very professional and courteous. Couldn't have asked for a better car buying experience. Will be happy to recommend Johnny and this dealership to anyone we come across that is looking to buy a car. More

Always great service on my car. Matt the best! Professional, friendly. No complaints from me! Matt the best! Professional, friendly. No complaints from me! More

Had some issues with a recent purchase made by my parents. Worked with GM Chuck to address. He was able to take care of the concerns and my parents are happy with their purchase. parents. Worked with GM Chuck to address. He was able to take care of the concerns and my parents are happy with their purchase. More

I just had my low mileage 2019 Optima serviced . Heather was very polite and helpful. The service was completed in a reasonable time. My only problem is that when I got in my car the floor mat had Heather was very polite and helpful. The service was completed in a reasonable time. My only problem is that when I got in my car the floor mat had stuff tracked in and the air conditioner controls had been readjusted not only the temperature adjusted down to 64, the blower was on manual. Please have your employees leave the controls alone! More

I purchased a 2022 Kia Rio over the weekend and had a great experience at Earnhardt Peoria Kia. I went to another Kia dealership before I came to this one and had a horrible experience. Richard, my sales great experience at Earnhardt Peoria Kia. I went to another Kia dealership before I came to this one and had a horrible experience. Richard, my salesperson and Earl in finance at Earnhardt Peoria Kia were kind, honest and up front with me through every step of the way. In fact the whole team at Earnhardt Kia was AMAZING. Thank you for your honesty, kindness, and laughs that we had. I will definitely refer family and friends to Earnhardt Peoria Kia!! More