Earnhardt Peoria Kia

After learning the vehicles here come with a market adjustment (MA) of $5000, I told the person who contacted me that I was not interested in any vehicles that come with that fee, and they politely tha adjustment (MA) of $5000, I told the person who contacted me that I was not interested in any vehicles that come with that fee, and they politely thanked me for the consideration and hung up. I thought that would be the end of it, so I was surprised when another person called me to try and sell me again. After politely telling him my reasons for not proceeding, he tried to overcome my objections with some information about how MA is good because it proves that the cars are unique and sought after. After listening to his rebuttal, I told him I did not see MA that way and felt the practice was “scammy.” This is when he proceeded to get aggravated and started very intensely telling me I was wrong. I tried to end the conversation politely, but he kept talking over me (approaching yelling), and I had to hang up on him. This whole experience left me with a very negative impression, so I emailed the new car manager Michael Meinert my concerns but never heard anything back. I proceeded with my car purchase somewhere else without an MA where I was treated much better. More

This dealership is top notch. I was fortunate enough to be able to be helped by the general manager Scott Clark. Scott is absolutely awesome!!! At no time did I ever feel press I was fortunate enough to be able to be helped by the general manager Scott Clark. Scott is absolutely awesome!!! At no time did I ever feel pressured and I felt like he listened to my needs and was truly focused on making that happen. If the rest of the staff is anything like Scott, This dealership has to be one of the best that Kia has to offer. More

I always get fast and competent service at the dealership. The staff are all helpful and friendly. dealership. The staff are all helpful and friendly. More

Waiting accommodations are available, such as coffee, popcorn, soda, water, snacks, and Wi-Fi. Time wise is acceptable for services rendered. popcorn, soda, water, snacks, and Wi-Fi. Time wise is acceptable for services rendered. More

Jonathan is an outstanding representative that always treat us with courtesy and understanding. I strongly recommend this dealership to do business and auto maintenance. treat us with courtesy and understanding. I strongly recommend this dealership to do business and auto maintenance. More

Easy to make an appointment. Friendly, prompt, and efficient service. There’s no pressure to add additional services. Mark Kronk has always been an outstanding advisor. Friendly, prompt, and efficient service. There’s no pressure to add additional services. Mark Kronk has always been an outstanding advisor. More

did the work required in a good amount of time. kept me informed of the work kept me informed of the work More

I brought my car in for service not knowing what was wrong. I was greeted immediately by Jonathan who told me they would look at it and call me to let me know. Within less than 2 hours, he had called an wrong. I was greeted immediately by Jonathan who told me they would look at it and call me to let me know. Within less than 2 hours, he had called and I knew exactly what was wrong and how long it would take. I got a call when my car was ready, arrived at the dealership and was greeted immediately by Jonathan again with my car right outside the door looking beautifully cleaned and running great! The service was top notch from my first call to make the appointment to driving off, after all was done! More

My wife and I recently purchased a 2023 Kia Sportage from Earnhardt Peoria Kia. Shane Hancock, the Internet Sales Manager, was our sales person and he did an outstanding job walking us through the purchasing Earnhardt Peoria Kia. Shane Hancock, the Internet Sales Manager, was our sales person and he did an outstanding job walking us through the purchasing process. When we picked up our new Sportage he explained and walked through all of the modern features our vehicle had. He even contacted us several days later to see if we were happy with our purchase and if we had any questions. We highly recommend Earnhardt Peoria Kia and Shane Hancock. We will be back to buy another Kia from them. More

My service technician Paul was very nice. I like that I can text him directly. I like that I can text him directly. More