Earnhardt Lexus - Service Center

Earnhardt Lexus is consistently the best dealership. I had my vehicle in for service. I am a very happy customer and would not consider going anywhere where else. The employees bend over backwards to I had my vehicle in for service. I am a very happy customer and would not consider going anywhere where else. The employees bend over backwards to serve their customers. More

On 9/30 I experienced a moment of fear when my fob did not start car ( fob was inside purse).. After removing fob from purse the car started. I called and spoke to Lyndsey who told me it was probably the not start car ( fob was inside purse).. After removing fob from purse the car started. I called and spoke to Lyndsey who told me it was probably the fob battery - not the car battery. She told me to come in and and the front desk would change out the battery at no charge. I know it’s a relative small thing, but I truly appreciate a dealership that is there for you. Thank you Earnhardt and employees. Sue Bunch More

Very happy with the service I received with Lindsey. I brought my vehicle in for routine maintenance. I schedule my appointment via online and requested a loaner. Lindsey advised that no loaners were av I brought my vehicle in for routine maintenance. I schedule my appointment via online and requested a loaner. Lindsey advised that no loaners were available. She advised that it would be about an hour before my vehicle would be done. She offered to get me a lyft or I could wait. I said I would wait and she said that she would put me on the waiting list and if a loaner came available she would let me know. I assumed that I would be waiting for a while. However, within 10 minutes a loaner was available. The young gentleman that assisted me with the loaner was very professional and was quick in getting me all setup with the loaner. The only negative experience I had was when I picked up my vehicle it was poorly dried after it was washed and was not vacuumed. I never experienced this in previous visits. I now live on the east side of the valley and prefer this location for service on my vehicle due to all the interactions I have had over the past years has been outstanding. Overall, my experience here was 5 stars. Thank you Lindsey and the loaner guy (sorry I did not get his name) for providing great service. More

The process from beginning to the competition was excellent. Rick schedules so the wait is minimal and pick up is efficient. The prognosis is effective and allows me to determine what I want done. If excellent. Rick schedules so the wait is minimal and pick up is efficient. The prognosis is effective and allows me to determine what I want done. If I have questions Rick provides the appropriate information with out trying to upsell. Thank you More

Very happy with this service department and Tom Miller. Courteous, communicative, Highly recommend, been coming here for 15 years Courteous, communicative, Highly recommend, been coming here for 15 years More

I love service do oil change at Lexus dealer, every time I come to dealer I think I am home Thank you very much I come to dealer I think I am home Thank you very much More

Earnhardt Lexus provides a great experience. The site and facilities provide a great location and facilities for Lexus business. Lindsey was very professional, friendly, genuine, witty and com The site and facilities provide a great location and facilities for Lexus business. Lindsey was very professional, friendly, genuine, witty and communicated expertly to provide clear expectations for my service. I recommend Lindsey for anyone seeking Lexus service. She sets the standard for other to follow. I will be back to see Lindsey for all my Lexus service needs. Thank you. More

Service is easy and pleasant. They even wash your car! I love coming here and will never go to another dealer. They even wash your car! I love coming here and will never go to another dealer. More

Ryan Hasse was very knowledgeable and helpful on my very first visit to the Earnhardt Lexus Service department. My service was delivered right on time and Ryan answered several questions about smooth operat first visit to the Earnhardt Lexus Service department. My service was delivered right on time and Ryan answered several questions about smooth operation of our GX. More

Every time I bring a vehicle in for service, Rick Johnson handles things quickly, fairly and with professionalism. Your parts department has been easy to work with as well. handles things quickly, fairly and with professionalism. Your parts department has been easy to work with as well. More