Earnhardt Lexus - Service Center

I always get great service at Earnhardt. They listen to the problems carefully and make sure everything is addressed before returning the car, unlike many dealerships. Service is quick and They listen to the problems carefully and make sure everything is addressed before returning the car, unlike many dealerships. Service is quick and thorough. Also, their parts department is helpful in finding exactly what I have needed always careful to search for the exact model year and trim level of the vehicles. More

Excellent service from beginning to end. I live 4 hours away from the dealership and Michael was wonderful rescheduling my appointment when needed. He was polite, professional and helpful! S I live 4 hours away from the dealership and Michael was wonderful rescheduling my appointment when needed. He was polite, professional and helpful! So nice! He should be the supervisor to teach all employees how to serve their customers with excellence. More

Enjoy working with Rick. He's always on top of the service and available when needed. He's always on top of the service and available when needed. More

Michael is an excellent service advisor. He takes the time to explain the service you need and he provides excellent customer service! He takes the time to explain the service you need and he provides excellent customer service! More

Richard Vasquez is our Service Consultant. He is GREAT‼️. He is always a couple of steps ahead of ant service issue on my 2022 RX and my 2005 SC430. He gives best in class service. I trust hi He is GREAT‼️. He is always a couple of steps ahead of ant service issue on my 2022 RX and my 2005 SC430. He gives best in class service. I trust him and really value his opinion. Richard is the best service consultant we have ever worked with in over fifty years of owning cars. More

Been going to Earnhardt Lexus to service my vehicles for the past 4 years and their service is top notch. They go above and beyond and have always taken care of me, I live 40 minutes away now and still get the past 4 years and their service is top notch. They go above and beyond and have always taken care of me, I live 40 minutes away now and still get my car serviced at Earnhardt Lexus. More

Service Service Service No Excuses, No pretentiousness, I have another Scottsdale dealership that is less than 6 miles away, I drive to Earnhardt Lexus for a reason. Customer service is d pretentiousness, I have another Scottsdale dealership that is less than 6 miles away, I drive to Earnhardt Lexus for a reason. Customer service is derived from the overall experience. It starts from when you enter the building how you’re treated and the follow up it also matters who the dealership is associated with For outside vendors. In this case windshield replacement. They use the same vendor with the same quality for a long time. My model Lexus is not made anymore. F models are rare, Trust is Paramount. In my eyes, I am a loyal customer. Five stars five diamonds, no matter what I would give these guys a chance to earn your business they have mine. More

I was there this week for 6 months service visit. Those guys go out of their way to make sure you are satisfied. I bought my car with Leo (if you are looking for a new/used car, look for him), he pro Those guys go out of their way to make sure you are satisfied. I bought my car with Leo (if you are looking for a new/used car, look for him), he provides outstanding customer assistance/support. Shout out to Doug. Always a pleasure to stop by and say hello to him. Richard (service dept.) is very helpful and willing to go the extra mile. They are a great team! More

Always easy and Rick is great to work with. I love bringing my Lexus to Earnhard. They do a perfect job every time. I love bringing my Lexus to Earnhard. They do a perfect job every time. More

Always great service. Tom’s been my service writer for over 20 years. Highly recommend. Tom’s been my service writer for over 20 years. Highly recommend. More