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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
296 Reviews

296 Reviews of Earnhardt Lexus - Service Center

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December 02, 2017

Great Customer Service I just wanted to take a moment to thank Josh Harris for the wonderful customer service and care I have received through the years. You have taken car More

by DGIBSOn317
Recommend Dealer
Yes
Employees Worked With
Josh Harris
November 09, 2017

Great service I have always received great service at Lexus. Tom Miller, my service advisor, is nothing but awesome! Tom has assisted me since I purchased my 2005 More

by lexusgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2017

EXCEPTIONAL Rick Johnson has been my service guy for years, He is honest and I trust him completely! Love Alan and Naomi too!!! Always pleasant and helpful. Feel More

by kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan and Naomi, Chuck who does my detail work on my car, always looks brand new and its 10 years old
October 27, 2017

Great service My experience at the dealership is always exceptional. My service advisor is Dudley and cannot say enough about him. He is always thorough and keeps m More

by Jhumka1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dudley Barnum
October 24, 2017

Very Happy Rick, Allie and Dwight all did outstanding work. I am very pleased to give them 5 stars plus. My car runs and looks NEW again. More

by Charles J Mollica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie, Dwight
October 21, 2017

Excellent! Everyone at the Dealership is great and especially my service advisor Tom Miller! The experience is always upbeat, professional and great value for wh More

by Stephen Harrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2017

older 330 I have an older 330 and the dealership/service rep always treat me like I have a new one. Andrew is always professional and helpful. He is very appr More

by lexusOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
August 16, 2017

Great service department - continues to exceed expectations Purchased our Lexus LS430 at Earnhardt and have been very pleased with all services performed at the previous location as well as this brand new large More

by Rocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sunseri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck (detailing), Josh Harris
August 14, 2017

Andrew is great. Don't promote him else we will not see him Andrew is a rock star. All aside he is great in resolving your concerns and getting back. Don't promote him else we will loose him . Double h More

by sandeepmangal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
August 10, 2017

Service was was relatively fast. Service was relatively fast. The waiting areas were excellent as well. There were comfortable chairs great WiFi. My service adviser Dean Brenden was k More

by Bogy-1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Brenden, Mike Testani