279 Reviews of Earnhardt Lexus - Service Center
We purchased our car at Earnhardt in February 2021 and have been very happy with the service and all aspects of the transaction from then to date. Our contact man, Tom Miller, has been the epitome of kind have been very happy with the service and all aspects of the transaction from then to date. Our contact man, Tom Miller, has been the epitome of kindness and efficiency ever since we met him. This dealership is also intent on being very considerate of women customers as I am told and see no evidence to the contrary. I highly recommend anyone who is interested in a Lexus and wants a honest and good experience in the purchase to stop by and if possible, ask for Tom. Thank you, Earnhardt Lexus! More
We always have excellent service at this dealership, Rick Johnson is easy to deal with and always keeps me updated on progress of repairs being done, it is always a pleasure to have our Lexus serviced here a Johnson is easy to deal with and always keeps me updated on progress of repairs being done, it is always a pleasure to have our Lexus serviced here as we are always assured of being taken care of properly and professionally. Thank you More
Great service advisor. Repairs completed as promised. Given a beautiful loaner vehicle. Excellent experience all around. Repairs completed as promised. Given a beautiful loaner vehicle. Excellent experience all around. More
Thom was outstanding scheduled my appointment got me in and out for an oil change and out for an oil change More
Richard is great to work with! Always a pleasant experience. Car always looks great after work has been done. Always a pleasant experience. Car always looks great after work has been done. More
Bought our car during the end of 2021 They had numerous cars in stock and was fair with the deal Service dept was on point and drove back for service even though it was an extra 30 min drive The dr cars in stock and was fair with the deal Service dept was on point and drove back for service even though it was an extra 30 min drive The drive was worth it Mike was great— and so was Tom More
What matters to me the most is: Excellent Service! Great customer experience all around. 100%. Top notch. Great customer experience all around. 100%. Top notch. More
Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last service they did an excellent service on my 2014 ES350 and an excellent job on the complete detail and oil change. Great service and quality workmanship. More
I have been coming here for a few years now to get regular maintenance on my GX and have had a pleasant experience every time. My service advisor Lindsey P has been a delight to work with, and is alwa regular maintenance on my GX and have had a pleasant experience every time. My service advisor Lindsey P has been a delight to work with, and is always friendly and welcoming. She has a good knowledge of what is happening to the car, and if she doesn’t have an answer to a question I have, she has no problem asking a service tech and getting back to me with an answer. I recently had some major mechanical problems with my truck and she went out of her way to make sure that everything was taken care of and that my experience was extraordinary. They give out loaners if you are getting maintenance done, and this really saves you a headache and gives you peace of mind that if it does take longer than expected, (such as in my case) you’re not out of a car. All in all Earnhardt Lexus has been great, of course they are the dealer and are sometimes more expensive than a corner shop, but they make your experience over the top and do everything they can do accommodate your needs. More
Service was excellent and Lindsey Pierson did a great Job always helpful. everybody is always helpful always helpful. everybody is always helpful More