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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
284 Reviews

284 Reviews of Earnhardt Lexus - Service Center

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October 21, 2024

Michael Herrera was very professional and at the same time was so laid back and cool to talk too. We spoke about sports,family and cars and he just made me feel like a friend. More

by Mgrady28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Earnhardt Lexus responded

We're thrilled to hear about your positive experience with Michael. Building connections and making our clients feel at home is what we strive for. Your feedback means a lot to us! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 19, 2024

Our service advisor, Rick Johnson, has never made me feel as if he was trying to sell us any services that we didn’t need; he has provided excellent service and given us options to save money. All of our se More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Earnhardt Lexus responded

Thank you for the fantastic feedback, John! We're thrilled to hear about your positive experience with Rick and our team. It’s great to know you appreciate the quality service and options we provide. We value your loyalty and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 17, 2024

Second service smooth and professional. Richard Vasquez ditto. All was done promptly and car returned sparkling clean. Perfect tens for all. More

by rmccrawhelms
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Earnhardt Lexus responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with our team and Richard. Your satisfaction means a lot to us, and we look forward to keeping your car sparkling clean in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

September 29, 2024

Awesome interpersonal skills and professionalism with a hassle-free experience. I came here a few times, however the latest was for some minor work. More

by LWJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Earnhardt Lexus responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed your experience and appreciated our team's professionalism. We look forward to seeing you again for any future needs! Regards, Bull Earnhardt Owner bull@earnhardt.com

September 03, 2024

I will gladly recommend the sales person Mariah Trejo to friends and family in the future, knowing they will be in great hands with Mariah and the rest of the dealership team. My encounter with Earnhardt L More

by sunnie.holder
Recommend Dealer
Yes
Employees Worked With
Mariah Trejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Earnhardt Lexus responded

Thank you, Sunnie! We’re thrilled to hear about your exceptional experience with Mariah and our team. Your recommendation means a lot to us. We’re dedicated to providing great service, and it’s wonderful to know we achieved that with you. We look forward to welcoming you back! Regards, Bull Earnhardt Owner bull@earnhardt.com

August 08, 2024

We purchased our car at Earnhardt in February 2021 and have been very happy with the service and all aspects of the transaction from then to date. Our contact man, Tom Miller, has been the epitome of kind More

by cheryldavis64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Earnhardt Lexus responded

Hi Cheryl! We are thrilled to hear about your positive experience at Earnhardt Lexus. It's great to know that Tom provided exceptional service. We strive to create a welcoming environment for all customers and appreciate your recommendation. Thank you for choosing us for your car purchase! Regards, Bull Earnhardt Owner bull@earnhardt.com

July 27, 2024

We always have excellent service at this dealership, Rick Johnson is easy to deal with and always keeps me updated on progress of repairs being done, it is always a pleasure to have our Lexus serviced here a More

by Louis Dendulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Earnhardt Lexus responded

Louis, we are so pleased to hear about your positive experience at our dealership. We truly appreciate your kind words about Rick and our service. It's wonderful to know that you feel well taken care of and we look forward to providing you with excellent service in the future. Thank you! Regards, Bull Earnhardt Owner bull@earnhardt.com

July 20, 2024

Great service advisor. Repairs completed as promised. Given a beautiful loaner vehicle. Excellent experience all around. More

by apalmer70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Earnhardt Lexus responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our service advisor provided great assistance, your repairs were completed as promised, and you enjoyed the loaner vehicle. We appreciate your feedback and look forward to serving you again. Regards, Bull Earnhardt Owner bull@earnhardt.com

June 05, 2024

Thom was outstanding scheduled my appointment got me in and out for an oil change More

by Nldillow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Earnhardt Lexus responded

Hi Nldillow! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Thom provided outstanding service and got you in and out for your oil change efficiently. We appreciate your feedback and look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 03, 2024

Richard is great to work with! Always a pleasant experience. Car always looks great after work has been done. More

by kkralik1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Earnhardt Lexus responded

Hi kkralik1102, thank you for sharing your positive experience with Richard! We're thrilled to hear that your car always looks great after his work. We appreciate your feedback and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

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