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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
284 Reviews

284 Reviews of Earnhardt Lexus - Service Center

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November 16, 2020

Noone better to work with than service advisor Rick Johnson, he's the best! He is one of the reasons I won't go anywhere else. More

by Mary
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Rick Johnson is a terrific and honest service advisor. He has been our advisor for about 9 years and have not had a problem. We will continue going here with our 2009 IS 250. More

by alanmulvaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

The service advisor is excellent. He knows exactly what my contract and is very knowledgeable. He’s polite, compassionate and has a positive attitude. His name is Andrew Wilson. More

by MS
Recommend Dealer
Yes
Employees Worked With
Angel Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wilson
November 11, 2020

Andrew is the best service advisor! I continue making the trek to see him (driving an hour) even though there are many closer dealerships! I always know that I am in good hands and that’s totally worth it! More

by davis.friedlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
September 18, 2020

I had the pleasure of Earnhardt Lexus service. Another Lexus dealership told us that our Lexus needed a major repair. Josh Harris and one of the mechanics at Earnhardt Lexus told me that it was only a gas More

by Dennis Chilcote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Harris
August 17, 2020

Whenever I call Andrew Wilson with an issue he is helpful and gets my vehicle back on the road quickly. I'm always very pleased with with the level of friendliness, and helpfulness not only from Andrew, but More

by kpanich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
August 16, 2020

Fantastic personalized service provided by Andrew. The level of detail and customer service far exceeds other locations. I drive out of my way as I live closer to another dealer. More

by Aksbofa22
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
August 11, 2020

The service at the dealership is fantastic. Rick Johnson is the best service advisor. He is very friendly. I recommend him to all my family and friends. More

by manjula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Earnhardt Lexus Bought two vehicles from Earnhardt. Both great experiences. Ken Green is the best. Service side, Josh always gets it done and Cleva was very helpful d More

by CarRaider78
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Green, Josh Harris
January 15, 2020

Great experience Tom Miller is the best who goes the extra mile. Answers questions & gives options. Highly recommend Tom Miller at Earnhardt Lexus. Have a great day More

by Dnd1088
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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