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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
284 Reviews

284 Reviews of Earnhardt Lexus - Service Center

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May 13, 2021

Colby, the Advisor in the Service Department was very helpful. I called him just now on a very specific question for my very specific needs, and he took the time to thoroughly explain the answer, and he More

by Jewel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby
May 09, 2021

Tom Miller is always a pleasure. He always explains the process and the time needed. We will always recommend Earnhardt. Fabulous all around dealer from buying process to service department. More

by Pamela G.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Richard Vasquez coordinated our first service, and was fantastic. He explained the maintenance included,the time it would take, and made sure that it all happened as planned. We recommend Earnhardt Lexus More

by Lyndawynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
April 14, 2021

Rick Johnson is the best. He is always busy but always has time to make you feel like you are the most important person there. He is an exceptional employee and is the reason I use the dealership for al More

by okck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Perfect customer experience. Just what you expect from Lexus. Professional and Courteous. Exceeded expectations in all aspects of customer service. Highly Recommend to Lexus vehicle owners. More

by Notary Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

Tom Miller in the Service Department is outstanding! I have used him for the past seven years and I will continue to do so. x More

by bob.mariano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2020

TOM MILLER- have had Tom do my service work for many years for multiple vehicles and I will continue to rely on his reliable and knowledgeable service into the future. Recently, Tom supervised the overh More

by david e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Tom Miller best service, continuously for 13 yearsHighly Tom Miller best service, continuously for 13 years Highly recommend Lexus Quality, elegance and great service. Safety protocols in effect and di More

by Carol Gadd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

THANKS 😀😀😀, very happy for you guys have done for my car, take good care of your customers it’s what we need from your service... More

by lethach999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
December 02, 2020

I have been going to Earnhardt Lexus for about a year now. I have never had better customer service anywhere else. Rick Johnson and the service team are always patient and knowledgeable with all things L More

by Greg O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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