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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
279 Reviews

279 Reviews of Earnhardt Lexus - Service Center

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June 19, 2021

Excellent service.Very professional.A pleasure to deal Excellent service. Very professional. A pleasure to deal with. Wonderful vehicle. We have enjoyed every minute of having the SUV . We will do it More

by thefriedlands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Harris
June 09, 2021

Very professional and gave specific information about what my car needed . I would highly recommend Earnhardt Lexus to friends and family. The video walk through was very impressive More

by Paulthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Harris
May 22, 2021

Always great response time with Rick and never any issues! Would recommend to anyone who needs repair. My first Lexus and repairs have always been quick and reasonable price. More

by Jamesgang6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Living in North Scottsdale is a bit of a trip to 800 Camelback. Have a Lexus Dealer at Scottsdale and Mayo, however, I take the trip because I am sure the advice I get from Joshua is for mu benefit More

by moskaldevelopcor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Harris, Tom Hodge, Josh Harris
May 21, 2021 -

moskaldevelopcor responded

This is correct

May 14, 2021

Josh is an excellent service representative.He is Josh is an excellent service representative. He is knowledgeable, professional and always courteous. Josh is a credit to Earnhardt Lexus and they are More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Harris
May 13, 2021

Colby, the Advisor in the Service Department was very helpful. I called him just now on a very specific question for my very specific needs, and he took the time to thoroughly explain the answer, and he More

by Jewel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby
May 09, 2021

Tom Miller is always a pleasure. He always explains the process and the time needed. We will always recommend Earnhardt. Fabulous all around dealer from buying process to service department. More

by Pamela G.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Richard Vasquez coordinated our first service, and was fantastic. He explained the maintenance included,the time it would take, and made sure that it all happened as planned. We recommend Earnhardt Lexus More

by Lyndawynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
April 14, 2021

Rick Johnson is the best. He is always busy but always has time to make you feel like you are the most important person there. He is an exceptional employee and is the reason I use the dealership for al More

by okck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Perfect customer experience. Just what you expect from Lexus. Professional and Courteous. Exceeded expectations in all aspects of customer service. Highly Recommend to Lexus vehicle owners. More

by Notary Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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