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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
284 Reviews

284 Reviews of Earnhardt Lexus - Service Center

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August 30, 2021

Outstanding service department. Outstanding sales department. Outstanding finance department. Regardless of the reason for my visit, I am always treated fairly and respectfully. Most recently my 2 More

by The Family Gross
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Kocsis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sunseri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Vasquez
August 25, 2021

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Jim5737 responded

Thank You very much for your great service. Jim

August 19, 2021

Honesty and fairness from the Sales and Service Departments both throughout the years we’ve been customers of Lexus. It’s wonderful doing business with a company and people you can trust! More

by 5Stars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez, Dean Brenden, Mike Testani
August 10, 2021

This dealership communicates immediately making every effort for a timely flawless service experience. Tom Miller is the best customer advocate. More

by kchart4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2021

I received excellent service... from the minute I pulled up to drop off my car to the time of pick-up. Rick is a pleasure to work with!! I had an over all great experience. I would definitely recommend to f More

by zarballo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

Excellent service.Very professional.A pleasure to deal Excellent service. Very professional. A pleasure to deal with. Wonderful vehicle. We have enjoyed every minute of having the SUV . We will do it More

by thefriedlands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Harris
June 09, 2021

Very professional and gave specific information about what my car needed . I would highly recommend Earnhardt Lexus to friends and family. The video walk through was very impressive More

by Paulthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Harris
May 22, 2021

Always great response time with Rick and never any issues! Would recommend to anyone who needs repair. My first Lexus and repairs have always been quick and reasonable price. More

by Jamesgang6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Living in North Scottsdale is a bit of a trip to 800 Camelback. Have a Lexus Dealer at Scottsdale and Mayo, however, I take the trip because I am sure the advice I get from Joshua is for mu benefit More

by moskaldevelopcor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Harris, Tom Hodge, Josh Harris
May 21, 2021 -

moskaldevelopcor responded

This is correct

May 14, 2021

Josh is an excellent service representative.He is Josh is an excellent service representative. He is knowledgeable, professional and always courteous. Josh is a credit to Earnhardt Lexus and they are More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Harris
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