284 Reviews of Earnhardt Lexus - Service Center
Outstanding service department. Outstanding sales department. Outstanding finance department. Regardless of the reason for my visit, I am always treated fairly and respectfully. Most recently my 2 department. Outstanding finance department. Regardless of the reason for my visit, I am always treated fairly and respectfully. Most recently my 2008 RX350 required some extensive repairs. I opted to purchase another vehicle rather than sink more money into my old one. Richard in servicing referred me to Rob in sales who was a walking encyclopedia about Lexus. I never felt pressured. I felt like an honored guest the entire time I was there and ended up purchasing a 2017 RX 450h which I am absolutely LOVING! Thanks Earnhardt! You really are a No Bull kind of place. More
Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last service they did an excellent service on my 2014 ES350 and an excellent job on the complete detail. Great service and quality workmanship. More
Honesty and fairness from the Sales and Service Departments both throughout the years we’ve been customers of Lexus. It’s wonderful doing business with a company and people you can trust! Departments both throughout the years we’ve been customers of Lexus. It’s wonderful doing business with a company and people you can trust! More
This dealership communicates immediately making every effort for a timely flawless service experience. Tom Miller is the best customer advocate. effort for a timely flawless service experience. Tom Miller is the best customer advocate. More
I received excellent service... from the minute I pulled up to drop off my car to the time of pick-up. Rick is a pleasure to work with!! I had an over all great experience. I would definitely recommend to f up to drop off my car to the time of pick-up. Rick is a pleasure to work with!! I had an over all great experience. I would definitely recommend to family and friends! More
Excellent service.Very professional.A pleasure to deal Excellent service. Very professional. A pleasure to deal with. Wonderful vehicle. We have enjoyed every minute of having the SUV . We will do it Excellent service. Very professional. A pleasure to deal with. Wonderful vehicle. We have enjoyed every minute of having the SUV . We will do it again! More
Very professional and gave specific information about what my car needed . I would highly recommend Earnhardt Lexus to friends and family. The video walk through was very impressive what my car needed . I would highly recommend Earnhardt Lexus to friends and family. The video walk through was very impressive More
Always great response time with Rick and never any issues! Would recommend to anyone who needs repair. My first Lexus and repairs have always been quick and reasonable price. issues! Would recommend to anyone who needs repair. My first Lexus and repairs have always been quick and reasonable price. More
Living in North Scottsdale is a bit of a trip to 800 Camelback. Have a Lexus Dealer at Scottsdale and Mayo, however, I take the trip because I am sure the advice I get from Joshua is for mu benefit Camelback. Have a Lexus Dealer at Scottsdale and Mayo, however, I take the trip because I am sure the advice I get from Joshua is for mu benefit More
Josh is an excellent service representative.He is Josh is an excellent service representative. He is knowledgeable, professional and always courteous. Josh is a credit to Earnhardt Lexus and they are Josh is an excellent service representative. He is knowledgeable, professional and always courteous. Josh is a credit to Earnhardt Lexus and they are lucky to have him. More