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Earnhardt Lexus

Phoenix, AZ

4.9
617 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 617 reviews

May 26, 2010

Sandrena was an absolute gem to work with. She was helpful, she listened to what I needed and her follow-up and follow through was above expectations. It has been over 10 years since I have had to bu More

by barrire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandrena Schumacher
May 26, 2010

I scheduled my service on the internet and found it easy to use. When I arrived at the dealership at my scheduled time, Mike had me in and out within 15 minutes and into my loaner car (contrary to another More

by pbocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandrena Schumacher & Mike Fischer, Mike Fisher
May 24, 2010

This is the 3rd vehicle I've purchased from Scottsdale Lexus over the last decade or so. I appreciate the quality, reliability & functionality of the vehicle itself, plus the friendliness, helpfulness and More

by jaynej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Murray, Sandrena Schumacher, Bret Murray
May 17, 2009

I decide to go for a low mileage Certified used RX 330 sitting on their lot. Nice experience with both these sales guys. Scott did a outstanding job, as he and Richard both worked with me on different More

by nazzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bower, Richard Gregary, Scott Bowser
April 28, 2009

I had been very satisified with Lexus service until the change in loaner policy. I have a Lexus RX350 which I took in for 30k service ($600-700). I was shocked to learn of the new loaner policy. Now More

by e500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Oct 26, 2009 -

Earnhardt Lexus responded

Our loaner vehicle policy has since change and we no longer charge a fee for the vehicle.

July 28, 2006

When I first entered the dealership I was a little put off by the lack of immediate notice. After a minute of looking at the vehicles Leo entered from outside the showroom and I learned what good salesman More

by yzandrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leo
December 17, 2003

At this point I have nothing good to say about Scottsdale Lexus other than they sell an excellent product. After riding in my LS 400 both my son-in-law and daughter-in-law and both purchased GS 300(s). <br> More

by Georgeri
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joy
Oct 26, 2009 -

Earnhardt Lexus responded

I would be happy to discuss this with you. Please contact me, Larry Bockius, Director of Operations. 480-990-7000

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