Earnhardt Lexus
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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From the very start Suk was extremely attentive, listening to exactly what I was looking for in my next vehicle and where I was at with my current car. He found the perfect match for what I needed o listening to exactly what I was looking for in my next vehicle and where I was at with my current car. He found the perfect match for what I needed out of my vehicle and what I could handle financially. On top of all that, it was hands down the the shortest amount of time I've spent buying a car. I made my decision and Suk worked tirelessly to get me out of there in my new car, as fast as possible. Not once, did I ever feel put on the shelf to help another customer. He seemed to have it all under control. Totally pleased and will refer Lexus and Mr. Change to my pals. Thanks More
I had a great experience throughout the whole process of purchasing my Jeep from Suk Chang. He answered all my questions truthfully and honestly. He made me feel very comfortable and happy with my purchase. purchasing my Jeep from Suk Chang. He answered all my questions truthfully and honestly. He made me feel very comfortable and happy with my purchase. At no point during the sale was I surprised by anything, as Suk gave me all the info I needed for every step of the purchase all the way through signing. I will surely return for my next vehicle and recommend Suk to anyone looking for a New or Used car, Lexus or not. More
This is my 3rd lease from Scottsdale Lexcus and my second with Suk Chang. I love my ES350, it's wonderful. Suk was wonderful! Very patient and took the time to explain all my questions and more. I was at the with Suk Chang. I love my ES350, it's wonderful. Suk was wonderful! Very patient and took the time to explain all my questions and more. I was at the dealership for about an hour and we were done. Everything was ready when I got there. Clev Alt was also a pleasent individual to work with. She answered all my concerns and explained each document I signed. I would and have recommended Scottsdale Lexus and Suk to all my associates. More
The service was exceptional in many ways. Angel found the perfect vehicle but there was carpet velcroed onto the dash. He made sure all the glue was taken off and it turned out beyond my expectations. I have perfect vehicle but there was carpet velcroed onto the dash. He made sure all the glue was taken off and it turned out beyond my expectations. I have to thank the service department who worked on that as well. Although the vehicle was used, it was pristine. Thank you very much. More
This dealership is a joke. Not only do they play eternal games but they do it with a rude attitude. What a waste of time. I highly recommend Lexus of Chandler where I DID buy the vehicle. These people ar games but they do it with a rude attitude. What a waste of time. I highly recommend Lexus of Chandler where I DID buy the vehicle. These people are so out of touch with the realities of customer service it's almost laughable if not so annoying. More
I just purchased another Lexus from Scottsdale Lexus. As usual they offered a great price and great service. My salesman Suk Chang was fantastic. My "deal" literally took all of 3 hrs from picking out a veh usual they offered a great price and great service. My salesman Suk Chang was fantastic. My "deal" literally took all of 3 hrs from picking out a vehicle to signing on the dotted line in Finance Dept. with Cleva Ault. Suk has a mechanical background so I found his explanation of the options on my vehicle alot easier to understand and remember. He even pointed out equipment I have on another RX that I didn't even know about. Suk went the "extra mile" when it came to my deal, getting a few things taken care of before I took delivery of my RX including installing my Cargo Net in the back of my RX himself. I would highly recommend using Suk and Scottsdale Lexus for your sales and servicing needs without any hesitation at all. They have even contacted me several times since my purchase, checking up on how I am doing with my Lexus. More
I highly recommend this dealership and especially Suk Chang because of his professionalism and knowledge of the product and his concern and care of his customer. He was open and thoughtful in his respons Chang because of his professionalism and knowledge of the product and his concern and care of his customer. He was open and thoughtful in his response to my many questions and took an extra amount of time to show me many of the features of my car. More
Suk Chang was my sales manager. He was able to interpret my needs and knew exactly what I was looking for and made it possible to trade in my older lexus for a new one. I was very happy. I was most impres my needs and knew exactly what I was looking for and made it possible to trade in my older lexus for a new one. I was very happy. I was most impressed by the expediency of the process and how comfortable and trusting I was with the finance manager and Jim Deboy. I have never had such a pleasant experience as I had with the Lexus team. I will for sure be a long time customer. Thank you to all! More
Absolutely fantastic service. I was looking at three different cars and went to three different dealerships to test drive the cars. Scottsdale Lexus was above and beyond the other two dealerships I wen different cars and went to three different dealerships to test drive the cars. Scottsdale Lexus was above and beyond the other two dealerships I went too. I would highly recommend this dealership to anyone in town looking for a positive buying experience. More
I contacted Suk via telephone before I moved to Arizona, he was delightful and helpful from the first day. He made sure to take good care of me and always responded to emails and phone calls promptly! He he was delightful and helpful from the first day. He made sure to take good care of me and always responded to emails and phone calls promptly! He even picked us up from the airport when we landed and took me to my new car at the dealership! I have had nothing but positive experiences with him ever since, not just once the car was purchased....he is a great representative and employee at Scottsdale Lexus! More