Earnhardt Lexus

This is my first experience with Lexus (my previous car was an Infiniti). The dealership was excellent! The salesman I worked with Suk Chang was outstanding! He was personable, funny and was extremely help was an Infiniti). The dealership was excellent! The salesman I worked with Suk Chang was outstanding! He was personable, funny and was extremely helpful in finding just the right car for us. Since buying this car I have had one visit to the service department which was an excellent experience. I would recommend this dealership and Suk Chang in particular to anyone looking to buy a Lexus. More

I work in hospitality so I have pretty high expectations of customer service and I can say this was probably one of the best experiences I've had. I'm a single girl who's not very good at negotiations so I of customer service and I can say this was probably one of the best experiences I've had. I'm a single girl who's not very good at negotiations so I was terrified to go to a dealership by myself thinking they'd take advantage of me! I had gone to a dealership a couple days prior and had the experience I dreaded but from the first person I spoke with (Megan) to the last (Kim) and especially David Martell, I never felt uncomfortable once. I didn't feel pressured (as I had from the experience a couple days before) and I just felt so comfortable! That is the best word I can come up with. I felt like David was a friend or family member trying to help me out, I came across some issues and I never had anyone work so hard and care so much to help me out. Tim, the manager and Kim also stepped up and worked so hard to help me out. I'm so thankful. They really made a scary experience so great for me and helped a goal/dream of mine come true! More

Re: Leo Suhargo As an introduction to my relationship Re: Leo Suhargo As an introduction to my relationship with Leo, I would first like to say, I would never contact anyone other than Leo before purch Re: Leo Suhargo As an introduction to my relationship with Leo, I would first like to say, I would never contact anyone other than Leo before purchasing a car. My experience involves the purchase of three automobiles. On more than one occasion he spent an entire day with me helping me to choose a car that I would like and that would be in my price range. On the morning after the purchase, he would always call me to ask me if there was anything else he could do for me. I would characterize Leo as gentleman. He is humble, honest, friendly, dedicated, always available, most capable with a flawless integrity and a servant’s heart. More

Purchased 2014 ES 350 Lexus. Each employee, listed above were all very professional and performed their jobs in an excellent manor. They were very efficient in their various roles. They made buying this au were all very professional and performed their jobs in an excellent manor. They were very efficient in their various roles. They made buying this automobile a happy experience and in many ways were very helpful and made me feel I received an excellent deal and was properly served. Good Job; well done a Happy Customer. More

Customer service was above and beyond, Suk had arranged to give me a ride to pick up the car. My questions and concerns were all addressed and answers provided for all questions I had regarding the vehicl to give me a ride to pick up the car. My questions and concerns were all addressed and answers provided for all questions I had regarding the vehicle and financing. It was the least stressful car buying experience I have had yet and will be back if the times comes for another car. More

Suk was very helpful in purchasing my first car. He made it an extremely fun experience and I am beyond satisfied with my visit to Scottsdale Lexus. I would recommend this dealership in the future, and I wo it an extremely fun experience and I am beyond satisfied with my visit to Scottsdale Lexus. I would recommend this dealership in the future, and I would especially recommend having Suk help them out. More

Earnhart Lexus is by far the best dealership I've dealt with in a while. Everyone there was so helpful and friendly. The showroom was very clean and the waiting room was very comfy. The salesman i wa dealt with in a while. Everyone there was so helpful and friendly. The showroom was very clean and the waiting room was very comfy. The salesman i was working with (Suk) was a blast to deal with. He did everything very quick and thorough. Great experience..... More

We returned to Scottsdale Lexus because we had purchased two previous new cars from Leo Suhargo and were completely happy with the experience encluding the follow up service over the years. I am impressed two previous new cars from Leo Suhargo and were completely happy with the experience encluding the follow up service over the years. I am impressed with the total operation encluding the friendly people in every department but most so with with Leo. Before retiring I was cursed with having to hire lots of salespeople and I know how difficult it is. Leo is blessed with the ability to NOT SALE people cars but to HELP THEM BUY A CAR. I look forward to my next experience and also confinitely referring friends to this dealership. Jim Hixson More

Leo was truly professional and had sound knowledge of the Lexus models. When I asked him about alternatives and features, it was obvious he had done his homework. He was patient and answered all my questions Lexus models. When I asked him about alternatives and features, it was obvious he had done his homework. He was patient and answered all my questions. When it came time to "negotiate" the deal, I got the sense that he represented ME, not the dealership. The Sales Manager came across as fair and really helpful to finalize the deal. Leo's followup has been excellent and the Delivery Specialist, the Technology Expert, and the Service Department have been tops in helping me get the most our of my new RX350. They really did mean it when they said I could call anytime. With a new navigation system and Lexus Enform, I have had many questions. They linked up my wife's and my smart phone and really got me ready to enjoy the new car the minute I drove it away. This was an excellent purchasing experience. Well done, Scottsdale Lexus! More

Very friendly and not pushy to make a sale! Friendly service will win my business for sure! Clean show room and test drive was awesome! service will win my business for sure! Clean show room and test drive was awesome! More