Earnhardt Lexus
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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A car purchase can be painless, in fact, pleasant! We decided it was time to again drive a Lexus. Much to our delight, we found that David Bader had returned to the dealership. David had assisted us We decided it was time to again drive a Lexus. Much to our delight, we found that David Bader had returned to the dealership. David had assisted us with previous vehicles and we have always considered him the gold standard. We test drove several models and David shared the details of each vehicle, answering any questions. Upon returning from the test drive, we completed some brief financial paperwork and then were presented with the financial options. David makes the process most enjoyable and shouldn't selecting a new vehicle be just that?! He is courteous, knowledgeable about his product and a most pleasant man. The dealership is a relaxing atmosphere, geared to making the customer comfortable. Driving a Lexus is a joy and purchasing one at Earnhardt from David Bader is a wonderful way to start the journey. More
A painless process with outstanding service. I was looking for a 2015 lexus ES 350. I contacted Steve Bennett by email [ internet dept] . He gave me a bid online, and gave me a final price, ta I was looking for a 2015 lexus ES 350. I contacted Steve Bennett by email [ internet dept] . He gave me a bid online, and gave me a final price, tax and title out the door. I started to price shop at other dealerships. The other had sold out of base models, and were trying to get me to buy upgraded models. I ended up doing business with Steve for the following reasons: 1. He did not flood me with emails and phone calls [ one salesman has called me about 1r times] 2. He did not have other staff call me. 3. He never tried to get me to buy upgrades. 4. He followed up once to see if I was still interested. He did not push or pressure me, simply asked me if he could be of help. He offered to honor the original deal - did not try to squeeze me for more money because the supply of 2015's dropped. 5. When I decided to purchase, he sent me a credit app link, had me fax some information to him, and handled all the paperwork. All I had to do was pick up the car and sign papers. Everyone was courteous and helpful. They explained my other options ie extended warranty, but accepted no for an answer- no arguments, no nonsense, no games. Straightforward business and customer service. I will be going to this dealership for service even those I have one much closer. If you want a comfortable buying experience, I would highly suggest you contact this dealership. More
Lexus redemption made possible by Earnhardt Lexus I had just moved from New York for my job and I had bascially one day to buy a car. Wasn't sure which Lexus and never opened one before. Went to ano I had just moved from New York for my job and I had bascially one day to buy a car. Wasn't sure which Lexus and never opened one before. Went to another dealership and it was terrible. I decided to give Lexus one more shot and sure thing David Bader at Earnhardt was beyond excellent. He took all the time and walked me through all the feature of the Lexus models and I personally test drove 3 models with David. He Explained the difference and features , stayed late with me that night and I told myself I'm getting a car from him. I drive my IS-F now and I can't be more satisfied. Thanks David. More
This dealership has it all My husband and I just bought our first Lexus from David Bader and we had an outstanding experience working with him on the purchase. He made our decis My husband and I just bought our first Lexus from David Bader and we had an outstanding experience working with him on the purchase. He made our decision process easy and was very accommodating to our needs. We were so impressed when he brought two cars to our home in central Phoenix for a test drive. It was such a pleasure dealing with him that we didn't bother looking at another dealership. We would recommend Earnhardt Scottsdale Lexus to anyone looking for a new Lexus. More
Pleasant pressure free experience We just purchase a 2012 GX460 from Leo Shuhargo who provided us with all the information we have requested. Pressure free and hassle free interaction We just purchase a 2012 GX460 from Leo Shuhargo who provided us with all the information we have requested. Pressure free and hassle free interaction. Thank you leo! More
Best sales experience! I recently purchased a 2014 Acura and had the pleasure to work with Patrick. After visiting numerous dealerships and dealing with multiple sales peop I recently purchased a 2014 Acura and had the pleasure to work with Patrick. After visiting numerous dealerships and dealing with multiple sales people, Patrick and Earnhardt were above and beyond the competition. Patrick greeted us immediately and upfront got to know our personalities. He didn't pressure us into any decision and was fantastic throughout the process. He even met us on his day off when we picked up our car! It was a great experience overall and I highly recommend Patrick and Earnhardt and look forward to buying our next vehicle with them. More
Exceptional sales experience - Patrick Beedie is the BEST! My first expereince with Lexus has earned you a new family member. The vehicle is more than I realized as this is my first luxury vehicle. I may no My first expereince with Lexus has earned you a new family member. The vehicle is more than I realized as this is my first luxury vehicle. I may not have ever known how much of a difference the Lexus expereince could make if I had not stumbled throught the door and met Patrick. I was intimidated coming to the dealership due to the stigma that buying a vehicle continues to have, but also in adding to the pressure of a luxury dealership. It did not get better when I was asked if I had an appointment. Wait, you mean you are so elite that you must be up with an appointment? I normally would have been thrown by this, but the manner in which he asked and immediately read my odd look allowed him to quickly state that he was asking simply to ensure that I did not already have a meeting time established with one of his teammates, I am a leader in a large corporation that focuses on exceptional customer service and teamwork as a combined win. I immediately apppreciated the manner in which he read the situation. I gave him the proverbial we are just looking and he asked if he could join me so that he might be able to answer questions or assist us in gaining access to any of the vehicles. To make a long story short, he read our cues at each touchpoint and never missed a beat. He could have lost us at any time if he came off his focus - and we are not difficult to assist, but we do explain oursleves so he invested in listening and not sterring us. We had done our research and he enjoyed the discussion, but also added simple extras that made us better understand what we had been excited to review in person. In the end, we worked out a deal that would never have happened if not for his assistence in reading us and our desires. He made the difference in the expereince and then after the sale, I then realized how much of a gift he provided as if not for Patrick, I would not have realized why Lexus is the best driving experience. I will be a loyal customer as long as people like Patrick are employed. If you want to woerk with a dealership that invests in people that want to help change your driving expereince, go see Patrick and you will thank me for the recommendation - and that's no BULL. More
Fantastic Dealership Every part of my car purchase was enjoyable. David, along with the staff of the entire dealership, made it easy. I would highly recommend everyone to Every part of my car purchase was enjoyable. David, along with the staff of the entire dealership, made it easy. I would highly recommend everyone to check them out! More
Excellent service and experience I bought a new RX and gave my old one to my daughter. My salesperson (Patrick), was amazing and went above and beyond to surprise her. He and his supe I bought a new RX and gave my old one to my daughter. My salesperson (Patrick), was amazing and went above and beyond to surprise her. He and his supervisor arranged a wash, Lexus teddy bear and big red bow. Thanks Earnhardt Lexus for making my daughters sweet 16th birthday an amazing experience! They are the best Lexus dealers in town (and this was my 3rd RX purchase). More
Excellent and Professional service and sales. No pressure. I was looking to find a particular Lexus vehicle, I searched the Internet and found Earnhardt Lexus. I contacted Megan, the Internet sales specialist I was looking to find a particular Lexus vehicle, I searched the Internet and found Earnhardt Lexus. I contacted Megan, the Internet sales specialist and informed her what I was looking for. Megan was in constant contact with me regarding her search. This process went on for about a month until she found what I was looking for. I decided to meet with Internet Sales Manager Megan, who introduced me to Salesman Robert Sunseri. Mr. Sunseri showed me several certified used vehicles. I informed Mr. Sunseri that I had to take my time to make a decision. About a week later I met with Mr. Sunseri and several other staff members. After speaking with Mr. Sunseri and the sales manager I decided to lease a brand new vehicle, and was the perfect vehicle for me. Mr. Sunseri took his time explaining the pros and cons of leasing a vehicle, he was very honest and straight forward in answering my questions. I decided to lease the vehicle, and filled out the required documents. I was very pleased with the process and the professionalism displayed by all staff members. After the deal was made, I met with Finance Manager K.C. DeCesare. He was a very pleasant individual who also took time to explain the documents I was signing for the lease agreement. Mr. DeSare went out of his way in assisting me with several issues I had going on, and found perfect solutions for all concerns and issues I had. I was driving the new car the very next day. I highly recommend anyone looking to purchase or lease a Lexus to visit Earnhardt Lexus in Scottsale, or contact Internet Sales Manager Megan Barnes. She will answer any questions you may have and will do her very best to ensure you find the perfect vehicle. If you visit Earnhardt Lexus, ask to speak to Sales and Leasing Consuly Robert Sunseri, he will assist you in all of his capacity. Thank you Earnhardt team for all you have done and continue to do for me. Will More