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Earnhardt Lexus

Phoenix, AZ

5.0
603 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 603 reviews

January 18, 2023

Lindsey and all the people I have worked with at Earnhardt Lexus have been great - professional, friendly, courteous. They offer a loaner car, also a Lexus, but I don't always need to be somewhere More

by vcookshiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey, my service rep
Jan 19, 2023 -

Earnhardt Lexus responded

We take great pride in providing top-notch service and we're so happy to see that you receive just that. Thanks for both this 5-star review and your loyalty to us here. We're lucky to have you as part of the family and we can't wait to see you here at your next service visit. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 18, 2023

GREAT SERVICE AND GREAT STAFF! !! TREATED MY 2001 GS300 LIKE A 2023! THANKS RYAN &THE MECHANIC ON DUTY!! More

by Kroberson3rd31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan/ Service Dept.
Jan 19, 2023 -

Earnhardt Lexus responded

It's our pleasure! Glad Ryan and our service team took great care of you and your GS 300. We hope it's treating you well and we hope to continue to work together for years to come. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

December 30, 2022

Usually work with Tom- he was out so Ryan filled in. He was also great to work with! He had my loaner car ready for me, was professional, prompt, courteous and seemed to genuinely care. This is a great More

by Twohomes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Haase
Jan 03, 2023 -

Earnhardt Lexus responded

It's so great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Feel free to call or stop by if there is anything else we can do for you. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

December 29, 2022

Everyone I dealt with at Earnhardt Lexus were very professional, knowledgeable and courteous. Working with Suk was very enjoyable and made the process seamless. Highly recommended. More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suk Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Earnhardt Lexus responded

Jim, we are so happy that Suk made sure you had a smooth experience! We look forward to serving you again soon and thank you for visiting Earnhardt Lexus! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

December 28, 2022

Great experience Suk was very helpful and knowledgeable . Will most definitely recommend friends and family! More

by 3549sschambers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suk Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Earnhardt Lexus responded

We are glad that you had an enjoyable experience here with Suk! Hope to see you again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

December 21, 2022

Tom is always a pleasure to work with. His estimates are accurate and keeps us informed on progress. More

by Hddaugs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Earnhardt Lexus responded

Thank you for your stellar rating! We're so happy to hear Tom always ensures an excellent experience. Thank you for choosing Earnhardt Lexus! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

November 07, 2022

As always my experience with servicing my car has exceeded expectations. On time, loaner car and washing my car. Great customer service by Tom and all staff. Thank you. More

by Barb7955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Earnhardt Lexus responded

Thank you for trusting Earnhardt Lexus, Barb! We're proud of our team for always taking care of you. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

November 06, 2022

Anthony and the staff were all extremely friendly and helpful. Anthony demonstrated patience, kindness while having an extensive knowledge of all of cars features. He was flexible with my needs and atten More

by Amycurtis724
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tomasello
Nov 10, 2022 -

Earnhardt Lexus responded

Thank you for your stars, Amy! We're thrilled to hear Anthony & our team provided you with a seamless car buying experience! Welcome to the family! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

November 01, 2022

Armin was very professional and kept me informed of the progress. Service was great and prompt. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armin
Nov 02, 2022 -

Earnhardt Lexus responded

We are ecstatic to hear that you had an enjoyable service experience here at Earnhardt Lexus, Mary. Can't wait to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 26, 2022

Working with Lindsey was a pleasure. She is professional, returned my calls and kept me informed throughout the process. Thank you, More

by lz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
Oct 26, 2022 -

Earnhardt Lexus responded

Thank you for your stars! We're so lucky to have Lindsey on our team & we're glad she ensured an excellent experience. We look forward to working with you again. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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