Earnhardt Hyundai
Avondale, AZ
Filter Reviews by Keyword
By Type
1,164 Reviews of Earnhardt Hyundai
AJ was amazing from the moment we walked in. He made sure to find the perfect vehicle for my budget and didn't stop trying until he did. I was very impressed with his kindness, sense of humor an He made sure to find the perfect vehicle for my budget and didn't stop trying until he did. I was very impressed with his kindness, sense of humor and professionalism. I'd recommend this dealership. More
Great place with great service! Not a very big selection due to covid, but James helped alot with what i was looking for, and was very informative! Not a very big selection due to covid, but James helped alot with what i was looking for, and was very informative! More
Robert Silva service advisor was Awesome! Very professional, for us in and out and explained everything in detail. I would highly recommend him and the service department. Very professional, for us in and out and explained everything in detail. I would highly recommend him and the service department. More
Scott ALWAYS makes sure I am totally satisfied with the service done & does not pressure me into getting other services done unless it’s totally necessary. Plus he makes sure my car is always washed! service done & does not pressure me into getting other services done unless it’s totally necessary. Plus he makes sure my car is always washed! More
Earnhardt Hyundai sells certified used LEMONS! ! Do not buy a car from here, it will be your worst nightmare. We trusted Earnhardt for our only family car we own. Now we are forced to walk ev ! Do not buy a car from here, it will be your worst nightmare. We trusted Earnhardt for our only family car we own. Now we are forced to walk everywhere including my child in 116° because we were scammed by Earnhardt! We purchased a 2015 Jeep Cherokee and within 9 days had engine ticking and check engine light. Earnhardt refused to help us with this problem because I was 200 miles outside of their 500 mile warranty and I chose to get a 3rd party warranty because it last 5 yrs instead of the 2 yr warranty Earnhardt was offering me. They changed an o2 sensor that did nothing to fix the problem. Check engine light came right back on with same exact codes. I now have attempted to resolve mechanical issues with my warranty and they will not cover Earnhardt's preexisting conditions. Mechanic who looked at my car is 100% sure this issue has been there for a long while and first check engine light was for the same issue as this one. It came up p219a fuel ratio balance all along! Jeep needs new rocker arms, lifters, cam shaft. Up to $10,000 in repairs on a Jeep I just got for $20,0000. Mechanic and warranty urging me to contact dealership because they need to honor this repair it was there before purchase. Kurt Stewart general manager would take no responsibility for the issue and has left our family with no vehicle in this heat and a huge amount of debt for a car that had serious engine problems in the first 9 days. I thought these are the Earnhardt principles: To create an environment where customers and employees are treated with respect. To forge honest, long-lasting relationships with our customers and employees. To build a positive team in the spirit of family. To embrace changes in the automotive industry through ongoing training and education. To meet all challenges with a "can-do" attitude and the customers' best interests in mind. More
Dealership is clean and well designed for customer service. Not a 5 since it seemed time required for oil change and tire rotation was longer than expected given an appointment had been made over a we service. Not a 5 since it seemed time required for oil change and tire rotation was longer than expected given an appointment had been made over a week in advance. More