Earnhardt Hyundai
Avondale, AZ
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1,164 Reviews of Earnhardt Hyundai
Mr. Arnold was on his lunch break but still took the time to process paperwork needed for my car’s repair. He made sure I got a second key fob I had been waiting to receive from the dealership that sold the to process paperwork needed for my car’s repair. He made sure I got a second key fob I had been waiting to receive from the dealership that sold the car to me and also took care of the recent recall. I want to purchase my next vehicle from this dealer. Excellent customer service and quick turnaround. More
Fantastic customer service, technical and financial support. Reliable and professional service department. I have complete faith in this dealership and it’s employees. support. Reliable and professional service department. I have complete faith in this dealership and it’s employees. More
This dealership is the best for customer service. While my wife was in Arizona on family business her Kona showed a check engine alert. When she called me I told her to go to Earnhardt Hyundai as the While my wife was in Arizona on family business her Kona showed a check engine alert. When she called me I told her to go to Earnhardt Hyundai as they were closest. Upon arrival she was met by “Kenny” and he was very respective to her situation and even though she did not have an appointment they got her car checked in and said her car should be done later in the day. As things worked out her car wad done before she had to go to her appointment. The fact that they did a great job is customer service was outstanding. I as her husband I thank them totally. as I also work for Hyundai in California and they did an outstanding customer service I have ever seen. I plan on a return trip just to personally thank them. Great job!!!! More
Not a Pleasand experience with Earnhardt at Papago Freeway. I had my 30k milage service a week back and my AC Started malfunctioning. i book another appointment today to look into the issue but i was Freeway. I had my 30k milage service a week back and my AC Started malfunctioning. i book another appointment today to look into the issue but i was advised to go for 30K milage servce once again for total of $1100 cost. Surpisingly they want to do oil change again (while oil change already they did one week back), They don't even look at what service already did last time , they just need money, that's all. Upon asking to fix the AC issue first, they asked me to leave vehicle for 3 days for inspection. i did show them the hot air coming while AC Turned on, but they said they don't have a replacement part. 1. if oil change already they did last week, whey they want to do oil change again and charge within 1 week. 2. when replacement part is not avaiable, whey they want to keep my vehicle for three days of inspection. 3. 30k service charge around $1100. They could't give me complete break-up of charges or service they are gonna perform, upon asking the front office representative seen very frustrated. i told unless i know what service you are going to perform , how come i leave my vehicle and pay 1100. Also, they want to replace my windshild blades, whichout even checking the condition of blades. its all scam and they just want to charge some $1000+ from each customer. i left whithout any service as i was completely disscatisfield with such behavirour. More
I took my car in for an oil change and tire rotation. Mr. Arnold was extremely polite and took time to explain all that would be done. He checked back with me more than once to let me know how things w Mr. Arnold was extremely polite and took time to explain all that would be done. He checked back with me more than once to let me know how things were going, always in an especially considerate manner. Then he told me the service was complete, but they were going to run my car through the car wash! Amazing service!! The maintenance department did an outstanding job, and my car drove more smoothly than it had in weeks! This is the second time I have had my car serviced there, and I will continue to have all my car service done there. More
This is a Great Service Department. We had a 30k mile service and a shuttle service to go for lunch. Terrific service! We had a 30k mile service and a shuttle service to go for lunch. Terrific service! More