Earnhardt Hyundai

My wife and I were looking for a Genesis coupe for her and after checking inventories on the Internet Avondale Hyundai had the best selection of vehicles in stock. We arrived at the dealer about 4 pm on a and after checking inventories on the Internet Avondale Hyundai had the best selection of vehicles in stock. We arrived at the dealer about 4 pm on a Sunday and were greeted by Ron Hodges as we walked the lot. They were having a good sale and we found a coupe with what we were looking for. Ron took us for a test drive and that was all we needed to know we wanted this car. As others have mentioned Ron is a no pressure salesman he listened to us and helped us find what we wanted and no more. Jose Rodriguez took care of the financing and the deal was done before 6pm. I would recommend that you visit Avondale Hyundai if you are in the market for a Hyundai and you will have a very pleasant experience. I returned the following weekend to have my paint sealant applied and was told it would take at least two hours for this process. Shortly after I arrived I was sitting in the waiting area and Sam Ayala approached me and ask how I liked my new vehicle. I told him what I was there for during our conversation and to my surprise after about an hour and fifteen minutes my car was ready. He approached me again and I told him I was surprised my car was already finished and he told me he went to the shop and put a second man on my vehicle so I wouldn't have to wait as long. I was at the dealer about 3 months later getting my first oil change and Sam saw me and again asked how I liked my coupe. I had very little interaction with Sam the day I purchased the vehicle and it amazes me that he remembers what I had purchased months before. The service department is top notch also, I dealt with Jennifer Snyder when I was there and they expected my vehicle to take over an hour for the service and wash. It took less than 40 minutes and I was leaving. I have purchased Acura, Infinity and Lexus in the past and the only place I was treated like this was at Bell Lexus but you would expect that. If you are looking for a Hyundai dealer that compares to Lexus you need to visit Avondale Hyundai. More

I went on line to look for a used or new vehicle. I ended up calling Avondale Hyundai regarding a vehicle I was interested in. My first contact was Ron Hodges. He was pleasant, but not overly aggress ended up calling Avondale Hyundai regarding a vehicle I was interested in. My first contact was Ron Hodges. He was pleasant, but not overly aggressive like the "typical" car salesman. I was able to set an appointment with him. Once I was at the dealership he was very personable and easy to talk with. He let me test drive the car and let me ask questions regarding the vehicle. Once I decided on the car, which was that day, he went over paperwork with my husband and I. He treated us very kindly and professionally, but I always felt he was honest and sincere with the questions we asked. He made us feel "at home" even while we were buying a car! Once it was time for the financing we were escorted into Jose Rodriquez's office. He also was very professional and kind and answered all our questions. He enable us to find a loan and helped us work out a way to pay off the car in a timely manner and build our credit. We had an enjoyable experience buying a car, which I don't think many people can say! Never did we feel pressured. We were able to drive away on the same day with our new car! Thank you Ron and Jose for a great experience at your Hyundai dealership. We will definately refer others in our family as well as friends to your dealership. More

I am very appreciative for Mr Ayala's and Mr Prescott's professional and courteous assistance. They both answered all my questions and took the time to show me the various idiocycracies and nuances of the professional and courteous assistance. They both answered all my questions and took the time to show me the various idiocycracies and nuances of the vehicle I purchased. I was very inclined to purchase a Genesis, Mr Ayala and Mr Prescott really made my purchasing process a pleasure which sealed the deal. They made me feel like a very special person and I know I can count on them for any future assistance. That is very important to me. I have made several referrals to my friends, work associates, and family. Hyundai is a great product, and the sales staff really make the whole process totally enjoyable. I am extending a very special "THANK YOU" to Mr Ayala and Mr Prescott. ERNIE AGREGADO More

I had a great experience with the Avondale Hyundai employees. They all made me feel very conferitable and did all they could to get me what I wanted and needed. They all took the time listen to what I employees. They all made me feel very conferitable and did all they could to get me what I wanted and needed. They all took the time listen to what I wanted. All of them stayed past closing to make sure evrything was taken care of. More

Came in just looking at my options and walked out with a car that I love at a great price!They went above and beyond to find me something I loved that was in my price range. I never felt pressured and they car that I love at a great price!They went above and beyond to find me something I loved that was in my price range. I never felt pressured and they really went out of their way to explain and make sure that I really did understand everything. I have never felt more comfortable and welcomed at a dealership before. More

This was the first new car that my wife and I purchased This was the first new car that my wife and I purchased in our lives (both 63yoa) and we had nothing but a great experience. All the employees This was the first new car that my wife and I purchased in our lives (both 63yoa) and we had nothing but a great experience. All the employees could not do enough for us. All were extremely knowlegeable and answered all our questions. I would recommed this dealership to all my friends and relatives. The price was great and I had no second thoughts about the price. There was no high pressure by my sales consultant Al Marshall. The finance manager, Jose Rodriquez, was extemely friendly and again answered all my questions. Randy Redd, the sales manager, even stayed late after most the employees had left to wash and detail my car and fill it with gas before I left the dealership. I had heard of horror stories from people purchasing new/used cars and the high pressure and sales tactics, but this was totally the opposite and I could not have asked for a better experience. My wife and I live near a closer Hyundai dealership, Larry Miller Hyundai on Bell Rd., but we found that it did not have a good rating online and decided to go to Avondale Hyundai which is alot farther away and I am glad we did. More

I am a first time owner of a new 2011 Hyundai Sonata. I must say, my short experience with the Hyundai has been nothing but GREAT! My reason for this review is not about the car but about the three ( well must say, my short experience with the Hyundai has been nothing but GREAT! My reason for this review is not about the car but about the three ( well four ) people I have delt with to this date. First, when my wife and I walked in to your dealership we were met by Sales Consultant Al Marshall. Great gentleman! With Al, there was no pressure, professionalism and enthusiam/knowledge for the product. The Sales Manager, Sam, was honest and direct in his final negotiations leaving me, the buyer, feeling good about the purchase. Since ownership of the car, I have had two service calls. Both calls dealt with service advisor, Jennifer Snyder. Jennifer has gone above and beyond what would be expected in a service tech. She has been courteous, helpful, knowledgeable and willing to please in both visits. However, my last visit on June 28, 2010, dealing with Service Advisor, Steve Smith, was disappointing. He was discourteous and detrimental to a dealership trying to build a clientele. I left without getting the service I was there for and had to wait for Jennifer to come back and set things right. I would like to also acknowledge Chuck Kusse, a contract painter to Avondale Hyundai, who went out of his way to resolve the situation caused by Steve Smith. Both Jennifer and Chuck saved your day and mine. Tony Gonzales More

Good experience. As I was just getting over surgery, they brought all the cars that fitted our wishes up to the front door so we could see them without me walking so much. Knowlegable and friendly.Good price brought all the cars that fitted our wishes up to the front door so we could see them without me walking so much. Knowlegable and friendly.Good price, good terms, great car. Very pleased. We will soon see how the service department is :) More

Well, what can I say. JR was very nice and friendly. There was no bate and switch - just honesty. I came for a new car and I left with a new car, its the 2011 Sonata, what a car -- I am so very happ There was no bate and switch - just honesty. I came for a new car and I left with a new car, its the 2011 Sonata, what a car -- I am so very happy they made my experience a very memorable one. JR had what I wanted and took me to the back to see it, and there it was -- I saw it and I said that is it. Done. JR did everything for us, we got a very good price, and the exact car we wanted. We did not want add ons and JR made sure we didn't have any of them. We received fantastic customer service and a great deal and the car I wanted -- what more could you ask for. Even after the purchase we received great customer service with JR following up to make sure all was ok, with just one issue and that was taken care of immediately. Again -- what can I say? I highly recommend this dealership to anyone looking for honestly and professionalism. They have it and much more, and if you go there, you will see that I am right, just as for JR, your personal service advisor. Well, thats what I call him, he is actually the internet manager of the dealership. One more thing, ............ when it comes to knowing this car and how everything works JR knows it and he demonstrated every feature to us and even set it up. Is this above and beyond? Well, I think so. Byron Baldwin More

I am a single woman buying a car. These gentlemen could not have been more accomodating. I actually had a wonderful experience! They listened to me, never pressured, answered every question completely an not have been more accomodating. I actually had a wonderful experience! They listened to me, never pressured, answered every question completely and made me very secure in my decision and price point. I am a third time Hyundai buyer, and this was the best experience yet. Car salesmen get a bad reputation for pressure selling.........this in not the case with Avondale Hyundai. Bob, the general manager, came out after we had sealed the deal to find out how my experience went. I was impressed and really happy with the entire transaction. Avondale Hyundai will get my repeat business and referrals from this day on...thanks guys :) More