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Earnhardt Hyundai North Scottsdale - Service Center

Scottsdale, AZ

4.8
245 Reviews

245 Reviews of Earnhardt Hyundai North Scottsdale - Service Center

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January 18, 2024

Service excellence and welcoming attitude make Earnhardt an exceptional dealership and a pleasure to do business with. We highly recommend them ! More

by Jaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Jaa! Thank you so much for your kind words and for recommending us. We're thrilled to hear that you had a great experience with our dealership. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 31, 2023

I've had two Santa Fes over the last 20+ years. I always receive professional care. Carrio and Tyler in the Service Dept are both professional and strive to make your experience positive. I brought More

by Santa Fe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrio, Tyler, Ricardo Garcia
Jan 02, 2024 -

Earnhardt Hyundai North Scottsdale responded

Thank you so much for your kind words and for recommending our Service Dept! We're thrilled to hear that Carrio and Tyler provided you with professional care and went above and beyond to make your experience positive. We appreciate your trust in our staff and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 23, 2023

Kelly is a fantastic service advisor. Very helpful and communicative. All of my experiences here have been great. More

by Ware2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you so much for sharing your positive experience with Kelly! We're thrilled to hear that you found our service advisor helpful and communicative. We strive to provide great experiences to all our customers and we appreciate your feedback. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 16, 2023

Excellent Service Advisor. .... highly knowledgeable.... answered all my questions promptly and completely..... I always request Norm when I visit the Service Dept. More

by eastwood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thanks for your kind words! We're thrilled to hear that Norm provided excellent service and was able to address all your questions promptly. We appreciate your loyalty and look forward to serving you in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 14, 2023

I worked with Jerry Getz who welcomed me immediately and worked very hard to get my issue resolved. He then introduced me to Tyler in the service department who provided me with a loaner car. They were quic More

by TF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sante Euell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Getz, Tyler
Dec 15, 2023 -

Earnhardt Hyundai North Scottsdale responded

Hi TF, thank you so much for your kind words and for taking the time to share your positive experience with us! We're thrilled to hear that our team provided excellent service and resolved your issue promptly. We appreciate your feedback and hope to serve you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 04, 2023

Have only had good experirences. Bought my car there. Had it serviced there. Cody did his job well. More

by dennfl@msn.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Earnhardt Hyundai North Scottsdale responded

Hi Denn, thank you for your positive feedback! We're thrilled to hear that you've had great experiences with us. We'll make sure to pass along your kind words to Cody. If there's anything else we can assist you with, please let us know. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 21, 2023

Cody in the service department is excellent. He was friendly, professional, and thoroughly explained the service/pricing for my vehicle. Overall, I had a great experience at Earnhardt Hyundai. More

by el10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for your kind words! We're thrilled to hear that Cody provided you with excellent service and made sure you understood everything about your vehicle's service/pricing. We appreciate your business and hope to see you again at Earnhardt Hyundai in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 11, 2023

Cody in the service department was wonderful He communicated in a courteous and professional manner More

by Laskyaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Earnhardt Hyundai North Scottsdale responded

We're very happy to see Cody provided you with quality service and communication. Thank you for taking the time to share this and we can't wait to serve you again soon. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 02, 2023

The time finally came when our air suspension went out on our 2015 Equus Ultimate. Kelly was (& always is) beyond helpful in scheduling this and keeping us up to date on progress. And to our surprise the car More

by rbworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Earnhardt Hyundai North Scottsdale responded

We're very happy our team provided you with both prompt and quality service and you are satisfied. Thank you for choosing us here for your vehicle needs and please don't hesitate to reach out should you ever need anything else. You're family. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 31, 2023

Everyone at this dealership goes above and beyond to deliver an outstanding customer service experience! Both the sales and service departments are exceptional! More

by twincyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Cyr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Southern
Nov 02, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for choosing us, twincyr! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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