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Earnhardt Hyundai North Scottsdale - Service Center

Scottsdale, AZ

4.6
220 Reviews

220 Reviews of Earnhardt Hyundai North Scottsdale - Service Center

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July 25, 2023

Norm Rosen is an outstanding service writer. He is professional, knowledgeable, and updated me on the time to completion. Thanks for great service. More

by Poppy.glossner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for your stars! We strive to deliver quality service and we're so proud of Norm for taking care of you. Visit us again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

July 20, 2023

My experience was first-class from start to finish: including a regular service, maintenance visit, a factory recall check that did not pertain to my car, and an overall vehicle inspection in preparati More

by Mwkscottsdale
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cody
Jul 21, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for sharing your wonderful rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

July 15, 2023

Service is white glove, best in customer service. Norm kept me informed of the progress and exact time frame for completion, in addition to offering available snacks and beverages. More

by Maxsk8rArnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Earnhardt Hyundai North Scottsdale responded

Customer service is so important to us & we love to hear you left with a smile on your face. We hope your car is running like new! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

Jul 18, 2023 -

Maxsk8rArnold responded

Dad was born here in 1906 and knew the Honesty and Integrity of the Earnhardt family. It’s awesome to see that legacy of Ralph and Dale Earnhardt lives on surviving the decades of change here in Arizona. My father was the original owner of the Arnold Pickle and Olive Co., first licensed business in AZ in 1909, started in 1905 by my grand parents. “That ain’t no Bull!” Thank you for staying true to the Real meaning of hospitality and genuine customer service.

May 26, 2023

My recent visit to the dealership for routine service maintenance was very smooth. All the repairs were completed on time. My service advisor, Ricardo, was very customer friendly and explained the servi More

by Puru Kamat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
May 30, 2023 -

Earnhardt Hyundai North Scottsdale responded

Puru, We're extremely pleased to read about your experience and we appreciate you choosing us here for all of your vehicle needs. Thank you for this 5-star review and we can't wait to see you at your next visit. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 26, 2023

Had a routine service on my car and the Service Advisor, Cody Krayer, was very nice, professional, courteous and knowledgeable. Everything went well, minimum wait time and all around excellent service. I More

by Momma Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer, My Service Advisor, deserves 5-Stars. Ian, a Service Tech, 5 Stars also., Michael Southern
May 30, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you so much for your loyalty to us here! We're incredibly lucky to have you as part of the family and here's to another 12+ years of working together! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 24, 2023

Ricardo Garcia was a pleasure to work with. He explained what service was done and why it was needed. More

by Jerry Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
May 25, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for your stars, Jerry! We're so proud of Ricardo for ensuring you left a happy customer. We hope your Genesis is running like new! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 18, 2023

Recardo is absolutely wonderful to work with when servicing my new Genesis gv70.! He is always extremely pleasant and explains the work done and makes the experience seamless. More

by j_roth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
May 19, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for sharing your experience, j_roth! We're so proud of Ricardo and our team for taking excellent care of your Genesis GV70! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 11, 2023

I have been coming to this dealership for a few years now I think it’s the best . Times are chaotic and service is difficult to obtain but EH and Ben Girard does it well and has my confidence! Thanks More

by PDAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for choosing us these last few years! We look forward to continuing to deliver the quality service you deserve. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 09, 2023

Excellent service department. All items completed on-time and a good car wash. Friendly service repair. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
May 10, 2023 -

Earnhardt Hyundai North Scottsdale responded

We're thrilled our team provided you with 5-star service, Mike! Thank you for choosing us! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

April 18, 2023

Ricardo was great! He’s very knowledgeable and kept me well informed! I would highly recommend him to anyone needing a Service Advisor. More

by dmertlbirc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
Apr 19, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you, dmertlbirct! We're so happy to hear Ricardo ensured a smooth service visit! Thank you for choosing Earnhardt Hyundai NS! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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