Earnhardt Hyundai North Scottsdale - Service Center
Scottsdale, AZ
230 Reviews of Earnhardt Hyundai North Scottsdale - Service Center
Always great service Can’t say enough good things about Ricardo. Always on top of things and makes sure the appointment goes well. Keeps me coming back for service. I’m no Can’t say enough good things about Ricardo. Always on top of things and makes sure the appointment goes well. Keeps me coming back for service. I’m not looking for a new car but the service here would certainly make me strongly consider Earnhardt. More
Service and wait time was as expected. I had a 9:00 appt., and was greeted, but the customer service department seemed short handed and I wasn’t checked in and wait time was as expected. I had a 9:00 appt., and was greeted, but the customer service department seemed short handed and I wasn’t checked in until 9:30. Ben was veryfriendly and apologized for the late checkin. I was offered a free oil change and car wash...score! More
Another fantastic service experience As always at this place, fantastic service. Knowledgeable, courteous, professional, and extremely helpful. Mike Saccheri arranged appointment time t As always at this place, fantastic service. Knowledgeable, courteous, professional, and extremely helpful. Mike Saccheri arranged appointment time that worked best for me, greeted me upon arrival and offered me a nice cool beverage on a typical AZ summer day, and had my car into the service bay in about two minutes. He kept me informed throughout the process on timelines and cost, and appeared genuinely concerned about my satisfaction. He also had the technician (Dave) explain everything done to my vehicle and the status of everything he checked out. Upon completion the service manager (Mike) greeted me to ensure I was satisfied with my experience, to see if there was anything else they could do for me, and thanked me for coming in. This is the business model other places (not just auto dealerships) need to adopt. More
Ricardo Garcia is THE BEST & so professional Anytime I have been lucky enough to get Ricardo it’s always a great experience! He is all around great, the company is lucky to have him. Anytime I have been lucky enough to get Ricardo it’s always a great experience! He is all around great, the company is lucky to have him. More
Pleasant experience to work with this dealership. I have owned 5 Hyundai's, 2 of which were purchased from this dealership. It is always an outstanding experience because of the fine people you empl I have owned 5 Hyundai's, 2 of which were purchased from this dealership. It is always an outstanding experience because of the fine people you employ, particularly Ben Girard, Service Advisor and Julian Foldes, Sales Consultant. I will continue to use Earnhardt Hyundai as my dealer of choice. These people are honest, don't play games, and really listen to the wants and needs of their customers. Thank you for renewing my faith in car dealerships. More
Always An Enjoyable Experience My wife and I have owned 5 successive Hyundai’s or Genesis, the last four from this dealer. I typically work with Ibrahim however give equal plaudits My wife and I have owned 5 successive Hyundai’s or Genesis, the last four from this dealer. I typically work with Ibrahim however give equal plaudits to the entire team; Tony, Jimmy and Ian as well. Each is a professional in their own right and always a pleasure to deal with. My recent visit was routine servicing with LeeAnn as my advisor. She is great, personable and could not have been more responsive. All in all an excellent group. More
THEY AIM TO PLEASE I have been an Earnhardt customer for many years. I purchased and get the vehicle serviced with them. It is amazing to see how normal practice is to b I have been an Earnhardt customer for many years. I purchased and get the vehicle serviced with them. It is amazing to see how normal practice is to be 100% for their customers. Their professional staff always has made themselves available for help and questions. They outdo and out perform any other Car dealers and Auto service I have experienced in the 50+ years I owned vehicles. Its a positive experience from the second you set foot on their premises. More
Great Experience! I came to this dealership because it is close to my work. I was having a trunk latch issue and they were very professional and prompt on fixing it. I I came to this dealership because it is close to my work. I was having a trunk latch issue and they were very professional and prompt on fixing it. I appreciate the extra length Michael went through to make sure it was a pleasant experience. Thank you! More
service July 2018 Matt is always helpful in scheduling service appointments and ensuring that my wishes and comments are forwarded to Service. Upon completion, he notif Matt is always helpful in scheduling service appointments and ensuring that my wishes and comments are forwarded to Service. Upon completion, he notifies me promptly and makes an effort to explain what has been completed and/or what may be needed to be done if Service has found a need for more service than initially requested. More
Friendly and Professional Staff Michael and his staff has always makes our service visit a no hassle experience, His staff has always been friendly and profession through out the ent Michael and his staff has always makes our service visit a no hassle experience, His staff has always been friendly and profession through out the entire service visit. Special thanks to Ricardo Garcia who went above and beyond to handle getting us in and out in a timely manner. Outstanding Service. More